Branch Cash Operations Leader

BDO Unibank, Inc.; Digos; Presencial; PHP 360.000 - 600.000; Jornada completa

Descripción de la vacante

BDO Unibank, Inc. seeks a Branch Supervisor to oversee cash and marketing operations in Digos, Philippines. The role focuses on maintaining quality customer service, precise cash handling, and efficient branch processes within established policies.

The position requires supervising cash services, ATM availability, staff mentoring, and ensuring compliance with bank procedures and external regulations to support branch targets.

Responsabilidades

• Supervises cash and marketing operations of the branch by promoting continuous enhancement of quality service, customer handling, accurate processing and operational efficiency.
• Supervises the efficient cash servicing to clients and cash transfers to other branches/banks, ensuring accuracy and adequate cash management.
• Ensures secured and continued availability of ATM operations to meet customers' needs.
• Assumes accounting responsibility on vouching or transactions at branches without Accounting Assistants.
• Ensures adherence to bank policies and procedures, internal controls, regulatory requirements and service standards of branch personnel under his supervision.
• Manages the section's personnel requirements, promotes branch personnel development and harmonious working relationships.
• Assists in achieving branch financial targets.
• Acts as alternate Consumer Assistance Officer (CAO).
• Performs other duties as assigned from time to time

Descripción del empleo

BDO Unibank, Inc. seeks a Branch Supervisor to oversee cash and marketing operations in Digos, Philippines. The role focuses on maintaining quality customer service, precise cash handling, and efficient branch processes within established policies.

The position requires supervising cash services, ATM availability, staff mentoring, and ensuring compliance with bank procedures and external regulations to support branch targets.