BO2 - Back Office Representative - 22.01

Magellan Solutions; Mandaluyong; On-site; PHP 268,000 - 402,000; Full time

Job summary

Magellan Solutions is seeking a detail-oriented Back Office Representative to audit government ID images, verify identities, and apply fraud rules under clear guidelines. The role emphasizes quality control and precise QA of each submission.

Expect a focus on accuracy, adherence to procedures, and the ability to work with sensitive information. Candidates with 6 months to 2 years of experience and a reliable, honest approach are preferred.

Qualifications

• Detail oriented with high accuracy in audits.
• Ability to follow defined guidelines.

Responsibilities

• Audit image quality of government IDs.
• ID verification and comparison to peer IDs.
• Apply fraud rules and assess risk.
• Maintain high QA standards.

Skills

Detail oriented

Honesty

Fraud awareness

Job description

BO2 - Back Office Representative - 22.01

About the job BO2 - Back Office Representative - 22.01

BASIC FUNCTIONS:

Audit image quality of the government ID.

ID verification, essentially, there are three (3) main buckets:

b. ID assessment compare ID to known peer IDs

c. Fraud rules perform defined fraud rules (you shared several examples here indicated in your slides presentation.)

KEY RESULT AREAS:

• QA

COMPETENCIES NEEDED:

• Ideally, we need to look for agents who isvery keen to details.
• The work is not technically difficult butdoes require the ability to work with thehighest of quality and can follow a set ofguidelines that will be provided.
• Preferably, have had some exposure tosome areas of fraud identification.

QUALIFICATIONS:

• 6 months to 2 years tenure period
• Detail Oriented
• Reliable and honest
• Preferably with experience in fraud identification. (But not required)