Billing & Claims Support Specialist

Teleperformance; Pasig; On-site; PHP 284,000 - 341,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Salary up to 28K

Job summary

Teleperformance invites you to join our team of passionate customer experts delivering world-class support for leading global brands in finance and insurance. You will help customers with account inquiries, billing concerns, and claims-related issues, using secure systems to resolve problems efficiently.

The role emphasizes clear communication, empathy, and accuracy, with opportunities for career growth in a dynamic outsourcing environment in Metro Manila.

Qualifications

• Minimum 12 months voice call center experience in the financial or insurance BPO sector.
• High School Graduate or Senior High School Graduate.

Responsibilities

• Efficiently navigate financial or insurance systems to assist customers with account inquiries, billing concerns, and claims-related issues, providing accurate resolutions and a seamless experience.

Skills

Call center experience

Education

High School diploma or equivalent

Job description

Teleperformance invites you to join our team of passionate customer experts delivering world-class support for leading global brands in finance and insurance. You will help customers with account inquiries, billing concerns, and claims-related issues, using secure systems to resolve problems efficiently.

The role emphasizes clear communication, empathy, and accuracy, with opportunities for career growth in a dynamic outsourcing environment in Metro Manila.