Bilingual QA Analyst (Spanish/English) - BPO

Gratitude Philippines; Manila; On-site; PHP 246,000 - 379,000; Full time

Job summary

Gratitude Philippines is hiring Quality Analysts who are fluent in Spanish and English. We are seeking candidates with at least 1 year of QA experience in a BPO or call center and who have completed at least 2 years of college. Strong analytical skills and attention to detail will help ensure adherence to QA processes and standards.

Join our team to contribute to quality assurance in a fast-paced BPO environment and collaborate with multilingual teams to deliver top-grade customer service.

Qualifications

• At least 1 year of QA experience in a BPO or call center.
• Proficient in both Spanish and English.
• Candidate should have completed a minimum of 2 years in college.

Skills

QA experience

Bilingual Spanish/English

Analytical skills

Attention to detail

Education

Two years in college

Job description

Gratitude Philippines is hiring Quality Analysts who are fluent in Spanish and English. We are seeking candidates with at least 1 year of QA experience in a BPO or call center and who have completed at least 2 years of college. Strong analytical skills and attention to detail will help ensure adherence to QA processes and standards.

Join our team to contribute to quality assurance in a fast-paced BPO environment and collaborate with multilingual teams to deliver top-grade customer service.