Bilingual Collections Analyst — Outreach & Negotiation

MONEE (CREDIT) FINANCE PHILIPPINES, INC.; Philippines; Remote; PHP 201,000 - 290,000; Full time

Job summary

MONEE (CREDIT) FINANCE PHILIPPINES, INC. is hiring a collections associate to handle outbound calls and educate clients on due dates, balances, and terms. You will follow up on overdue accounts, negotiate payment plans, and offer suitable solutions while remaining polite, confident, and assertive.

Required are strong Tagalog and English communication skills, basic computer proficiency, and the ability to multitask in a fast-paced environment. On-site work is required in Ortigas and BGC.

Qualifications

• Excellent communication in Tagalog and English, written and spoken.
• Basic computer proficiency and data entry accuracy.
• Experience in collections or customer service is preferred.

Responsibilities

• Handle outbound collection calls.
• Inform clients about due dates, balances, and contract terms.
• Follow up on overdue accounts and negotiate payment arrangements.
• Propose suitable solutions for past-due accounts and maintain professionalism.

Skills

Bilingual: Tagalog & English

Basic computer skills

Multitasking & adaptability

Assertiveness

Education

High School Diploma

Vocational Diploma

Job description

MONEE (CREDIT) FINANCE PHILIPPINES, INC. is hiring a collections associate to handle outbound calls and educate clients on due dates, balances, and terms. You will follow up on overdue accounts, negotiate payment plans, and offer suitable solutions while remaining polite, confident, and assertive.

Required are strong Tagalog and English communication skills, basic computer proficiency, and the ability to multitask in a fast-paced environment. On-site work is required in Ortigas and BGC.