BI Strategy Lead — Data-Driven Decisions

Teleperformance; Philippines; On-site; PHP 1,200,000 - 2,100,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Career growth opportunities

Inclusive work culture

Team-building activities

Job summary

Teleperformance in Taguig City, Metro Manila, seeks a Business Intelligence Manager to lead BI strategy and data-driven decision making. You will oversee data collection, reporting, and dashboard development, aligning BI initiatives with business goals and presenting insights to senior leadership.

Collaboration with cross-functional teams and continuous improvement are key. The role requires strong analytical and leadership skills, experience with AI-enabled tools, and a track record of

Qualifications

• 4+ years of work experience in a similar BI leadership role.
• Experience with data storytelling and reporting for executives.
• Experience in a call center environment preferred.
• Proficient in data integration from multiple sources.
• Knowledge of AI tools like OpenAI Codex or Claude Co-work/Code.

Responsibilities

• Develop and implement BI strategy to improve information presentation.
• Oversee data collection, reporting of operational and financial data.
• Supervise automated reports and develop charts.
• Manage multiple proprietary data platforms.
• Review BI tools for accuracy, usage, and updates.
• Design, develop dashboards and reporting packages for clients.

Skills

BI strategy

Data analysis

Team leadership

Dashboard development

Education

Bachelor's degree in a relevant field

Tools

OpenAI Codex

Claude Co-work/Code

Dashboard tools

Job description

Teleperformance in Taguig City, Metro Manila, seeks a Business Intelligence Manager to lead BI strategy and data-driven decision making. You will oversee data collection, reporting, and dashboard development, aligning BI initiatives with business goals and presenting insights to senior leadership.

Collaboration with cross-functional teams and continuous improvement are key. The role requires strong analytical and leadership skills, experience with AI-enabled tools, and a track record of