Beauty Advisor - Watsons (Lucky China Town)

Dermorepubliq Corporation; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

Dermorepubliq Corporation is seeking a Beauty Advisor for their Watsons location at Lucky China Town, Manila. The role involves delivering personalized consultations, driving sales, and maintaining brand standards. Candidates should have a high school diploma and experience in beauty retail, focusing on exceptional customer service and sales targets.

The Beauty Advisor will be instrumental in enhancing customer loyalty while upholding compliance with health and safety standards. Join us in a collaborative environment that values beauty expertise.

Qualifications

• 1-2 years of experience in beauty retail, sales, or customer service roles.
• Demonstrated success in meeting sales and service targets.
• Ability to understand and engage with diverse customer needs.

Responsibilities

• Drive individual and store sales through targeted upselling and cross-selling.
• Provide personalized beauty consultations and product demonstrations.
• Ensure compliance with health, safety, and hygiene standards.

Skills

Product demonstration and consultation capabilities

High-impact communication

Consultative selling skills

Emotional intelligence

Education

High school diploma or equivalent

Certification in cosmetology or makeup artistry

Tools

POS systems

CRM tools

Job description

Beauty Advisor - Watsons (Lucky China Town)

JOB SUMMARY

The Beauty Advisor is the frontline representative of our brand, directly impacting revenue, customer loyalty, and market perception. This role combines expert beauty knowledge with proven sales acumen to deliver an exceptional, personalized customer experience. The position is responsible for meeting and exceeding sales targets, deepening customer relationships, and maintaining brand integrity at every touchpoint. Success in this role supports company growth objectives, operational excellence, and market leadership in the beauty category.

KEY RESPONSIBILITY

• Drive individual and store sales through targeted upselling, cross‑selling, and client follow‑up strategies.
• Consistently meet or exceed monthly sales and productivity of KPIs as set by management.

Customer Experience & Brand Advocacy

• Provide personalized beauty consultations, product demonstrations, and expert advice tailored to client needs.
• Deliver service experiences aligned with brand tone, values, and customer promise.
• Foster brand loyalty by maintaining client profiles and conducting proactive outreach for new launches and events.

Operational Excellence

• Ensure product displays meet visual merchandising standards, and stock levels are maintained in compliance with company guidelines.
• Follow all operational policies including cash handling, POS transactions, and loss prevention protocols.

Product & Market Expertise

• Maintain in-depth knowledge of product portfolio, brand heritage, and competitive landscape.
• Actively participate in ongoing training and adapt selling strategies based on seasonal campaigns and market trends.

Compliance & Safety

• Adhere to health, safety, and hygiene standards in line with industry regulations and company policy.
• Uphold all legal, ethical, and employment law requirements relevant to retail operations.

QUALIFICATION AND REQUIREMENTS

Education

• High school diploma or equivalent (required).
• Certification in cosmetology, makeup artistry, or skincare (preferred but not mandatory).

Experience

• 1–2 years’ experience in beauty retail, sales, or customer service roles preferably in Watsons Stores.
• Demonstrated success in meeting or exceeding sales and service targets.

Technical Skills

• Strong product demonstration and consultation capabilities in skincare, cosmetics, and fragrance.
• Proficiency with POS systems, CRM tools, and basic inventory management processes.

Soft Skills

• High-impact communication and consultative selling skills.
• Strong emotional intelligence to build rapport and manage diverse customer needs.
• Results-oriented mindset with strong prioritization and adaptability skills.
• Professional demeanor and impeccable personal presentation.
• Retail floor-based role requiring extended standing, walking, and occasional lifting (up to 20 lbs).
• Collaborative environment with direct interaction with clients, store team, and management.
• Exposure to fragrances, cosmetic products, and varied lighting conditions.

EQUAL OPPURTUNITY STATEMENT

Dermorepubliq is an equal opportunity employer and is committed to creating an inclusive environment for all employees.