BCO Manager

Maersk Global Service Centres Philippines Limited; Manila; On-site; PHP 400,000 - 600,000; Full time

Job summary

A global logistics services company is looking for a candidate in Manila to support customer implementations, manage financial profitability, and drive operational risk management. Responsibilities include reviewing job profitability, supporting health metrics, and facilitating business transformation efforts. Ideal applicants should be analytical and detail-oriented, with a commitment to compliance and operational excellence.

Responsibilities

• Support compliance to customer implementation frameworks, particularly around billing procedures.
• Review job/site profitability accuracy and address gaps in financial health.
• Support in driving health metrics and operational risk management.
• Drive business transformation projects to align with regional needs.

Job description

General Responsibilities

• Customer Implementation Support. Support compliance to customer implementation frameworks in the area particularly around billing procedures, critical requirements and key profitability drivers .
• Financial Profitability Hygiene. Oversee and review job/site profitability accuracy and identify and address any gaps in financial health. Ensure timely actions are taken to improve revenue assurance and cost control in line with product margin guidelines. Drive the coordination of profitability reviews, reduction of revenue leakages and risk mitigation efforts in the Area.
• Health Metrics and Governance. Support in driving the health metrics and its governance.
• Operational Risk Management Support efforts to identify, assess, and mitigate operational finance risks, ensuring compliance with internal controls and driving regional risk mitigation strategies.

• Business Transformational Projects & Process Review. : Support business transformation projects, ensuring that we work to address regional needs and align when business controls required. Drive Area transformation projects as needed.

Detailed Tasks

• Analyse and Review completeness of Job costing/profitability (CM1)
• Period/month end book close, accrual review and GP signoff/reporting
• Analyse Loss making jobs. Document and follow up on actions agreed to address process control gaps in loss making/Low margin jobs.
• Document and address areas of revenue leakage with Delivery teams.
• Drive local review of KPIs in Health Metrics.
• Ensure adequacy and follow up of actions to improve health metrics.
• Ensure adherence to GAM and RASCI for all key processes leading from new customer implementation to execution.
• Review effectiveness of Internal controls (existing and new platforms) and action plans for ineffective controls.
• Document and Follow up with Business functions on clear action plans to improve control effectiveness.
• Support and provide input for any new customer implementation to ensure all critical tasks enabling timely job costing are in place.
• Review check list for all new customer implementations and raise flag if any critical item is not completed and corporate policy is not complied with.
• Work with ATR team for identifying new passthrough revenue and cost, and ensure identified PT adjustment are accounted/reported correctly each month
• Support implementation of new platform S4HANA
• Ensure RICC submission each month. Improve overall control effectiveness, and close open audit findings if any within timeline
• Work on balance sheet heatmap on items pertaining to BCO – aged GRIR, unbilled, ICB backlog
• Work closely with Product Owner and FBP team to review financial profitability hygiene.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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