Barista & Customer Experience Specialist

Residencia Suites Hotel; Philippines; On-site; PHP 156,000 - 268,000; Full time

Benefits offered by this job

Raise & promotion

Career development

Christmas party recognition

Supportive leadership

Collaborative environment

Job summary

Residencia Suites Hotel in the Philippines invites applications for a Barista/Waiter role to craft beverages and serve guests. You will present drink menus, take orders with attention to details, and ensure a high standard of service in a central hotel setting.

Responsibilities include maintaining a clean bar area, managing stock, ensuring equipment functions correctly, and relaying guest feedback to management for menu improvements.

Qualifications

• Previous work experience as a Barista & Waiter.
• Hands-on experience with brewing equipment.

Responsibilities

• Providing customers with drink menus and answering questions regarding ingredients.
• Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).
• Serve beverages and prepared food, like cookies, pastries and muffins.
• Keep the bar area clean.
• Maintain stock of clean mugs and plates.
• Check if brewing equipment operates properly and report any maintenance needs.
• Communicate customer feedback to managers and recommend new menu items.

Skills

Barista experience

Waiter experience

Tools

Brewing equipment

Job description

Residencia Suites Hotel in the Philippines invites applications for a Barista/Waiter role to craft beverages and serve guests. You will present drink menus, take orders with attention to details, and ensure a high standard of service in a central hotel setting.

Responsibilities include maintaining a clean bar area, managing stock, ensuring equipment functions correctly, and relaying guest feedback to management for menu improvements.