Barista – Coffee & Guest Experience Specialist

NextGen Concepts Corporation; Tanza; On-site; PHP 234,000 - 301,000; Full time

Job summary

NextGen Concepts Corporation in the Philippines is seeking a customer service-focused team member to prepare and serve hot and cold beverages, including coffee and specialty drinks, while assisting guests in a fast-paced cafe setting.

You will describe menu items, take orders, handle payments, and maintain cleanliness and organization of the dining area. The role requires a willingness to learn, strong listening and communication skills, and the ability to work evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Experience in food and beverage preparation or customer service preferred.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.

Responsibilities

• Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
• Cleaning and sanitising work areas, utensils and equipment
• Cleaning service and seating areas
• Describing menu items and suggesting products to customers
• Servicing customers and taking orders
• Ordering, receiving and distributing stock supplies
• Receiving and processing customer payments

Skills

Exceptional listening

Communication skills

Customer service

Teamwork

Polite personality

Willingness to learn

Endurance to stand for long periods

Education

High school diploma

Job description

NextGen Concepts Corporation in the Philippines is seeking a customer service-focused team member to prepare and serve hot and cold beverages, including coffee and specialty drinks, while assisting guests in a fast-paced cafe setting.

You will describe menu items, take orders, handle payments, and maintain cleanliness and organization of the dining area. The role requires a willingness to learn, strong listening and communication skills, and the ability to work evenings, weekends, and holidays.