Bar Supervisor

RSO Services Corp.; Cavite City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A hospitality services company in Cavite City seeks a Bar Supervisor to oversee bar operations, ensuring efficient service and quality standards. Candidates should have a Bachelor's degree in Hospitality and 2–3 years of relevant experience, with strong leadership skills. The role includes monitoring staff, managing inventory, and ensuring compliance with health and safety standards. Excellent communication and multitasking abilities are essential for success in this dynamic environment.

Qualifications

• Minimum of 2–3 years of bar or food and beverage experience, with at least 1 year in a supervisory role.
• Strong background in beverage preparation, mixology, and coffee operations.
• Excellent leadership, interpersonal, and problem-solving skills.

Responsibilities

• Supervise day-to-day bar activities to ensure efficient operations.
• Monitor staff performance and adherence to service standards.
• Conduct daily and monthly inventory of bar items.

Skills

Leadership and team management skills

Excellent guest service

Beverage preparation

Mixology skills

Inventory control knowledge

Problem-solving skills

Education

Bachelor’s degree in Hospitality, Hotel and Restaurant Management, or related field

Tools

POS operation

MS Office

Job description

BAR SUPERVISOR

Oversee Bar Operations

• Supervise day-to-day bar activities to ensure efficient and smooth operations.
• Monitor staff performance and adherence to service standards.
• Ensure consistency in the preparation and presentation of beverages.
• Handle guest inquiries, feedback, and complaints in a professional manner.
• Coordinate with the kitchen and service teams to ensure accurate and timely order delivery.

Perform and Monitor Service Standards

• Ensure that all drinks are prepared according to standard recipes and presentation guidelines.
• Conduct regular quality checks of beverages and garnishes.
• Monitor bar cleanliness, sanitation, and safety in accordance with health standards.
• Maintain proper grooming and discipline within the bar team.

Manage Inventory and Cost Control

• Conduct daily and monthly inventory of all bar items, beverages, and equipment.
• Monitor par levels and request replenishment as needed.
• Ensure accurate receiving, storage, and issuance of bar stocks.
• Implement FIFO (First-In, First-Out) system for product usage.
• Prevent wastage, pilferage, and spoilage through proper control measures.

Perform Opening and Closing Procedures

• Supervise and ensure completion of bar opening and closing checklists.
• Check functionality of bar equipment (espresso machine, blenders, chillers, dispensers, etc.).
• Ensure cash handling and sales reports are accurate and properly endorsed.
• Secure safekeeping of all beverages and ingredients at the correct temperature.

Staff Supervision and Training

• Lead and motivate bar staff to deliver excellent service and maintain team morale.
• Conduct on-the-job training and skills development for new and existing employees.
• Evaluate employee performance and provide coaching and feedback.
• Assist in scheduling shifts and delegating tasks to ensure adequate staffing.
• Participate in recruitment and onboarding of new bar personnel when needed.

Guest Service and Interaction

• Greet guests warmly and ensure a friendly and engaging bar atmosphere.
• Anticipate guest needs and preferences, including non-verbal cues.
• Offer recommendations and upsell beverages and promotions.
• Resolve guest complaints promptly and professionally, escalating when necessary.

Compliance and Reporting

• Ensure adherence to company policies, health, and safety standards.
• Prepare reports on sales, wastage, and inventory variances.
• Coordinate with management for promotions, menu changes, and new product launches.
• Report any malfunctioning equipment or maintenance issues to the Manager on Duty.

Cleanliness and Maintenance

• Oversee cleaning and sanitizing of all bar tools, equipment, and counters.
• Ensure that display glasses and bottles are clean and smudge‑free.
• Maintain proper waste segregation and cleanliness in the bar area.
• Ensure the bar is organized, stocked, and ready for the next shift or opening.

Perform Other Duties as Assigned

• Assist in restaurant operations when necessary.
• Support management in implementing new procedures, promotions, and service standards.

Profile

• Bachelor’s degree in Hospitality, Hotel and Restaurant Management, or any related field
• Minimum of 2–3 years of bar or food and beverage experience, with at least 1 year in a supervisory role
• Strong background in beverage preparation, mixology, and coffee operations.
• Excellent leadership, interpersonal, and problem‑solving skills.

Required Skills/Knowledge

• Strong leadership and team management skills.
• Excellent guest service and communication abilities.
• Proficient in beverage preparation, coffee operations, and basic mixology.
• Knowledge of inventory control and bar cost management.
• Ability to troubleshoot bar equipment and maintain cleanliness standards.
• Skilled in handling guest complaints and resolving issues professionally.
• Capable of multitasking and working under pressure in a fast‑paced environment.
• Attention to detail and ability to uphold brand and service standards.
• Computer literacy (POS operation, MS Office) is an advantage.

Confidentiality

• Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic.
• Adhere to Dust Internet and E‑mail policy.
• Ensure restaurant, customer, and staff information or transactions are kept confidential during or after employment with the company.