Bank Teller & CSR: Customer Care Champion

Meaningful Banking From Metrobank; Compostela; On-site; PHP 279,000 - 391,000; Full time

Job summary

Meaningful Banking From Metrobank in Cebu City, Philippines invites applications for a Customer Service Representative - Teller at the Cebu Business Park Branch. The role focuses on cash handling, deposits and withdrawals, and supporting customers with careful verification of signatures and account details.

The CSR - Teller position offers exposure to transfers, remittances, and outbound clearing while promoting bank products and services.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to CA/SA terminals at the start of banking day.
• Accepts and processes various fund transfers and remittance payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Cash handling

Customer service

Communication skills

Negotiation skills

Problem solving

Education

Business or Finance degree

Job description

Meaningful Banking From Metrobank in Cebu City, Philippines invites applications for a Customer Service Representative - Teller at the Cebu Business Park Branch. The role focuses on cash handling, deposits and withdrawals, and supporting customers with careful verification of signatures and account details.

The CSR - Teller position offers exposure to transfers, remittances, and outbound clearing while promoting bank products and services.