Bank Marketing & Client Services Associate

BDO Unibank, Inc.; Davao City; On-site; PHP 201,000 - 312,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Customer Service/Branch Operations professional in Davao City to provide service related to account openings, placements, inquiries and after-sales support.

The role includes selling bank products, handling daily banking activities, and ensuring compliance with policies and regulatory requirements. The candidate should have a bachelor’s degree in a business-related field, strong communication and numerical skills, and be able to work onsite in Davao City.

Qualifications

• Bachelor’s degree or equivalent required; business-related preferred.
• Experience in branch operations or banking is a plus; fresh graduates are welcome.
• Proficiency in computers and business applications with good data entry accuracy.
• Excellent oral and written communication skills in English.
• Strong presentation and negotiation abilities.
• Solid interpersonal skills and ability to manage people.
• Good problem-solving and numerical abilities.
• Willing to work onsite in Davao City.

Responsibilities

• Handle client services related to account opening, placements, inquiries and after-sales support.
• Sell the bank's products and services to clients.
• Perform start and end of day banking activities per approved processes.
• Ensure accuracy and completeness of transaction documents; timely end-of-day processing.
• Comply with bank policies, procedures and regulatory requirements.
• Perform other duties as assigned.

Skills

Oral communication

Written communication

Presentation skills

Negotiation skills

Interpersonal skills

People management

Problem solving

Numerical skills

Computer proficiency

Education

Bachelor’s degree in Business or related field

Job description

BDO Unibank, Inc. is seeking a Customer Service/Branch Operations professional in Davao City to provide service related to account openings, placements, inquiries and after-sales support.

The role includes selling bank products, handling daily banking activities, and ensuring compliance with policies and regulatory requirements. The candidate should have a bachelor’s degree in a business-related field, strong communication and numerical skills, and be able to work onsite in Davao City.