Automation & Systems Architect | Remote (PH)

Ethossupport; Philippines; Remote; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Competitive salary and benefits package.

Opportunity for career growth.

Collaborative team environment.

Job summary

Ethos Support is looking for an Automation & Systems Architect to design, build, and maintain scalable workflows across sales and operations. This remote position requires expertise in HubSpot CRM and Asana automation to enhance operational efficiency. The ideal candidate will thrive in a BPO setting and enjoy taking ownership of their work. In addition to a competitive salary, the company offers opportunities for career growth and a collaborative, inclusive team environment.

Qualifications

• Strong hands-on experience with HubSpot CRM automation, including workflows, sequences, and reporting.
• Strong experience building workflows and automation in Asana.
• Ability to translate business needs into scalable systems and processes.

Responsibilities

• Design and implement automation workflows in HubSpot CRM and Asana.
• Build and maintain HubSpot workflows, pipelines, sequences, and reporting structures.
• Document workflows and create internal SOPs.

Skills

HubSpot CRM automation

Asana automation

Process design

API integrations

Attention to detail

Tools

HubSpot

Asana

Gorgias

Zapier

Job description

Automation & Systems Architect | Remote (PH)

Job Summary

Ethos Support is seeking a HubSpot and Asana Automation Specialist to design, build, and maintain scalable workflows across our operations, sales, and client delivery functions. This role is focused on creating efficient, reliable systems that reduce manual work, improve data integrity, and support growth. This is not a maintenance-only role. We are looking for someone who can think critically about process design, identify gaps, and proactively build solutions.

Key Responsibilities

• Design and implement automation workflows in HubSpot CRM and Asana across sales, operations, and recruiting
• Build and maintain HubSpot workflows, pipelines, sequences, and reporting structures
• Develop Asana workflows, forms, rules, and project templates to support internal teams and client programs
• Audit existing processes and recommend improvements for efficiency and scalability
• Ensure data accuracy and consistency across systems
• Integrate third-party tools and platforms as needed
• Document workflows and create internal SOPs
• Troubleshoot automation issues and implement fixes quickly

Required Skills

• Strong hands-on experience with HubSpot CRM automation, including workflows, sequences, and reporting
• Strong experience building workflows and automation in Asana
• Ability to translate business needs into scalable systems and processes
• Experience with integrations and API-based tools
• Strong attention to detail and process discipline
• Comfort working independently and taking ownership of outcomes

Desired Skills

• Experience with Gorgias or similar CX platforms
• Experience with automation tools such as Zapier or Make (Integromat)
• Familiarity with AI tools and how to apply them to workflow automation and operational efficiency
• Experience working in a BPO, CX, or operations-heavy environment
• Ability to think strategically about scaling systems across multiple clients or teams

About the Company

Ethos Support is a recognized global business process outsourcing (BPO) organization that goes beyond the conventional, delivering exceptional value and specializing in Customer Support, Tech Support, Customer Success, and Back Office Support. Known as the world's most flexible BPO, Ethos Support is committed to aiding businesses in simplifying their Customer Experience (CX) processes and achieving faster scalability. Our comprehensive approach includes taking charge of our clients’ new support team's training and onboarding process, freeing up their resources, and accelerating their business growth. Whether starting from scratch or looking to enhance an existing process, partnering with Ethos Support will streamline our clients’ CX operations and provide superior support to their customers. We put people first, fostering a healthy, supportive work environment that reduces churn rates and boosts performance metrics. Our inclusive support culture makes us the employer of choice for top talent, offering a rewarding career path for all employees.

Why Work With Us?

• Competitive salary and benefits package.
• Opportunity for career growth and professional development.
• A collaborative and inclusive team environment.
• A chance to make a real impact in a rapidly growing company.

Apply Now