Automation Developer

Gallagher; Philippines; On-site; Confidential; Full time

Job summary

Gallagher is seeking an experienced RPA Automation Developer & Operations Engineer to maintain and enhance automation solutions using UiPath, Power Automate, Python, and .NET. You will troubleshoot, optimise workflows, and collaborate with business leaders to drive innovation and process efficiency.

The role focuses on automating complex processes, ensuring reliability, and contributing to automation excellence across the organization.

Qualifications

• Minimum 5 years in automation development and engineering.
• Proven hands-on experience with UiPath and Power Automate.
• Strong programming skills in Python or .NET/C# and API integrations.
• Experience maintaining and improving RPA workflows.
• Insurance industry exposure preferred; able to work across stakeholders.

Responsibilities

• Identify and deliver automation opportunities to improve efficiency.
• Design, develop, test, implement, and enhance RPA solutions to standards.
• Support, monitor, and troubleshoot RPA bots and workflows for reliability.
• Collaborate with stakeholders to align automation with business priorities.
• Create and maintain technical docs; report progress, risks, issues.
• Drive continuous improvement and participate in on-call support.

Tools

UiPath

Power Automate

Python

C#.NET

APIs integration

SLA monitoring

Job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.

Overview

Pen Underwriting is a leading underwriting agency that partners with over 500 broking businesses across Australia, delivering innovative insurance solutions backed by deep underwriting expertise, strong insurer relationships, and a collaborative, people-focused culture. Our point of difference is the combination of deep technical expertise and exceptional service. Our close-knit team of commercial insurance professionals brings more than 1,000 years of collective underwriting experience, helping us solve complex risks and build long-term, trusted relationships with brokers and insurer partners. As part of Gallagher, a global insurance brokerage, we combine the agility of a specialist agency with the backing of a global group. We're proud of our collaborative culture and our focus on great outcomes for our broker and insurer partners. We value diversity, inclusion, and community engagement, and we support our people to grow, contribute, and succeed. It's a workplace built on strong relationships, collaboration, and shared success.

About The Role

Join Pen as an RPA Automation Developer & Operations Engineer, responsible for maintaining and enhancing automation solutions that improve operational efficiency. Working with tools such as UiPath, Power Automate, Python, and .NET, you will support, troubleshoot, and optimise RPA workflows while collaborating with business leaders to drive innovation, process improvement, and automation excellence.

Key Responsibilities

• Identify and deliver automation opportunities that improve business efficiency and processes.
• Design, develop, test, implement, and enhance RPA solutions using best-practice development standards.
• Support, maintain, monitor, and troubleshoot RPA bots and workflows to ensure stable, reliable operations and SLA achievement.
• Collaborate with stakeholders and cross-functional teams to integrate automation solutions with existing systems and business priorities.
• Create and maintain technical documentation, while providing regular updates on progress, risks, and issues.
• Drive continuous improvement by adopting emerging automation technologies and participating in on-call support for critical systems.

Skills And Experience

• 5+ years experience in automation development and engineering.
• Proven expertise with UiPath, Power Automate, and RPA technologies.
• Strong programming skills in Python, .NET, or similar languages.
• Experience integrating automation solutions with enterprise systems and APIs.
• Strong troubleshooting, process optimisation, and stakeholder management skills.
• Insurance industry experience preferred, with exposure to AI/ML, cloud platforms, and modern automation tools.

Why Join Gallagher

• Grow Your Career: Unlock personalised career pathways, access tailored training programs, and benefit from tuition assistance to support your professional growth.
• Prioritise Your Wellbeing: Take advantage of our wellbeing initiatives, including an employee assistance program, additional Lifestyle Leave, and resources to help you stay balanced and healthy.
• Enjoy Rewards and Benefits: Save with Gallagher Rewards, offering discounts at over 350 major retailers. Plus, participate in our Employee Stock Purchase Plan and explore salary-sacrificed superannuation options.
• Make a Difference: Give back to the community with paid volunteering days to support causes close to your heart.
• Be Part of an Inclusive Culture: Join a workplace that celebrates diversity and inclusion, welcoming people of all backgrounds, faiths, sexual orientations, gender identities, and lifestyle choices.

Employment offers are subject to satisfactory reference & background checks.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration.