AU Senior Mortgage Credit Analyst - Dayshift Remote

NZAB; Manila; À distance; PHP 893 000 - 1 339 000; Plein temps

Résumé du poste

NZAB is seeking a Senior Mortgage Credit Analyst in Manila, Philippines. You will own residential loan files from client documentation to settlement, performing in-depth credit assessment, lender selection, and lodgement with autonomy within established guidelines.

Ideal candidates have 4+ years of hands-on experience, strong knowledge of policy research, and expertise with Connective Mercury and AOL. This role aligns with AU working hours and holidays as part of the operation.

Qualifications

• 4+ years hands-on experience in Australian residential mortgage broking or lending support.
• Proficient in Connective Mercury and AOL workflows.
• Strong credit assessment, policy research, and structuring skills.

Responsabilités

• Review income, expenses, liabilities and supporting docs to identify gaps or issues.
• Perform detailed serviceability calculations using Quickli and lender calculators.
• Propose loan structures with clear assumptions and policy considerations.

Connaissances

Experience 4+ years

Connective Mercury

Apply Online (AOL)

Credit & policy mastery

Documentation & BID drafting

English communication

Outils

Quickli

Connective Mercury

Apply Online (AOL)

Description du poste

Job Description:

Position: Senior Mortgage Credit Analyst

Salary: Php 80,000 to Php 120,000/monthly

Working Hours & Conditions: AU Working Hours and Holidays

Employment: Full Time - Independent Contractor

ABOUT THE COMPANY:

The company is a referral-based Australian mortgage brokerage dedicated to delivering seamless, client-focused lending solutions. Operating on a model of quality over high-volume churn, the firm manages approximately 8-10 loan files per month. The company prides itself on accurate credit analysis, thorough policy research, and end-to-end efficiency, providing tailored support to clients while maintaining the highest standards of compliance.

ROLE OVERVIEW:

As a Senior Mortgage Credit Analyst, you will take complete ownership of residential loan files once client documentation is returned—driving them through detailed assessment, broker-approved lender selection, lodgement, formal approval, and settlement.

In this role, you will bridge the gap between initial client qualification by the Principal Broker and final loan settlement. You will handle the heavy lifting of detailed serviceability calculations, policy research, file preparation, and operational progression, allowing the broker to focus on client relationships and advice. This position offers high operational autonomy within clear decision boundaries, making it ideal for a proactive credit professional who takes initiative, identifies gaps, and presents structured solutions.

RESPONSIBILITIES:

• Review income, expense, liability, and supporting documentation to identify missing information, discrepancies, or potential credit issues.
• Conduct detailed serviceability calculations using Quickli and individual lender calculators, verifying complex income streams and liability structures.
• Formulate proposed loan structures aligned with client objectives while clearly detailing underlying assumptions and policy considerations.

Lender Research & Selection:

• Research lender policies across panels to evaluate suitable options against client requirements, servicing capacity, pricing, fees, and product features.
• Order property valuations and pricing requests using approved portal access; liaise directly with lender BDMs and credit teams to clarify policy eligibility.
• Present justified lender shortlists and structural proposals to the Principal Broker, detailing key advantages, limitations, or outstanding considerations.

Compliance & Application Lodgement:

• Prepare Best Interests Duty (BID) supporting notes, lender comparison rationale, credit proposal documents, and submission summaries.
• Maintain precise client records and detailed file notes in Connective Mercury; construct complete, compliant applications in Apply Online (AOL).
• Secure broker approval for selected lenders, structures, and documentation prior to formal application submission.

Approval & Settlement Management:

• Track and manage applications post-lodgement through conditional approval, formal approval, and final settlement.
• Coordinate directly with lenders, clients, and conveyancers to clear outstanding conditions and satisfy settlement requirements.
• Provide clients with regular operational updates regarding file status and next steps while keeping Mercury tasks and milestones fully up to date.

Proactive File Ownership & Process Improvement:

• Independently drive routine file progression, anticipating next steps without requiring prompting.
• Deliver concise progress updates to the Principal Broker, highlighting blockers, upcoming deadlines, and required decisions.
• Maintain operational checklists and document repeatable processes to continuously elevate file quality and turnaround times.

• Experience: Minimum 4+ years of hands‑on experience supporting Australian residential mortgage broking, with demonstrated responsibility from initial assessment through to settlement.
• Systems Expertise: Essential proficiency in Connective Mercury and Apply Online (AOL).
• Credit & Policy Mastery: Proven track record in detailed serviceability assessment, policy research, and loan structuring (beyond standard application administration).
• Compliance & Documentation: Direct experience drafting BID supporting rationale, credit proposals, and lender submission notes for broker review.
• Verification Skills: Strong document verification skills, including PAYG income assessment and straightforward self‑employed scenario evaluation.
• Communication: Exceptional written and spoken English with the confidence to communicate professionally with clients, lenders, and BDMs.

Preferred

• Experience with Quickli serviceability software and a wide array of Australian lender‑specific calculators.
• Exposure to a referral‑based broking environment handling steady monthly file flows (8-10 files/month).

What You'll Bring

• Proactive Ownership: A self‑starter mindset that acts on next steps independently and escalates blockers early alongside proposed solutions.
• Meticulous Attention to Detail: An analytical eye that catches document discrepancies, policy edge cases, and calculation errors before lodgement.
• Sound Judgement: Clear understanding of decision boundaries - knowing when to execute independently versus when to seek Principal Broker sign-off.
• Operational Efficiency: Excellent organizational skills to keep multiple files moving concurrently while maintaining clean CRM records and timely client communication.