Associate Technical Solutions Architect

HRTX; Taguig; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

A cybersecurity solutions firm is seeking an Associate Technical Solutions Architect to join their team. This role involves ensuring quality in client-facing documents and managing client interactions within a portfolio of cyber security services. The ideal candidate will demonstrate the ability to liaise with design teams and provide comprehensive technical support across various clients. Strong communication skills and a technical background are essential for success in this position.

Qualifications

• Proven ability to manage client interactions.
• Ability to provide technical guidance to quality assurance processes.
• Presentable, confident, proactive, and articulate.

Responsibilities

• Quality assurance of client-facing documents to meet client requirements.
• Liaising with Solution Design Team for formal internal sign-off.
• Triage of client requirements to ensure correct resource assignment.
• Gathering and communicating comprehensive scope of requirements.
• Providing technical solution support to multiple opportunities.
• Acting as an escalation support team for delivery consultants.

Skills

Ability to read technical content

Client interaction management

Strong interpersonal skills

Technical guidance provision

Proficiency in Microsoft Office

Proactive communication

Job description

About the job Associate Technical Solutions Architect

We are seeking for anAssociate Technical Architect to join our professional services cyber solutions team. This role is vital in understanding client challenges, we are portfolio of cyber security services and how these can be combined to develop our clients cyber security maturity. This is a great opportunity for a current security-testing delivery person (e.g. Penetration Tester) to move into the cyber solution and scoping architect space.

Key Accountabilities/Responsibilities

• Quality assurance of client-facing documents, including both proposals and methodology literature, to ensure the solution proposed by the organization meets the clients requirements, and that the proposed solution can provide the client deliverables necessary. The majority of the documents in question are highly technical in nature.
• Liaising with Solution Design Team members to agree on deliverables as part of the formal internal sign off process (QA); or influence change in the response based on evidence.
• Triage of client requirements to ensure the correct resource is assigned to support technical scoping opportunities.
• Gathering information and ensuring a comprehensive scope of requirements is understood and can be communicated back to the customer. This information may be in written form (such as a technical scoping document).
• Working across a range of clients in a centralized manner to provide technical solution support to multiple opportunities, with the opportunity to align to a small subset of high value accounts to generate in depth knowledge and relationships.
• Acting as an escalation and support team for delivery consultants when they engage with customers in a solutions capacity.

Functional/Technical Skills:

• Proven ability to read technical content such as network diagrams (HLD/LLD)
• Proven ability to manage client interactions
• Strong interpersonal and communication skills
• Ability to provide technical guidance to quality assurance processes
• Proficiency using Microsoft Office software
• Presentable, confident, proactive, articulate