Associate Technical Solution Architect

HRTX; Taguig; On-site; PHP 600,000 - 800,000; Full time

Job summary

A technology solutions provider in the Philippines is seeking an Associate Technical Solution Architect to ensure quality assurance of client-facing documents and to manage technical scoping opportunities for various clients. The ideal candidate will have strong interpersonal skills and proven ability to interpret technical content. This role provides the opportunity to engage across multiple client opportunities while fostering deep knowledge and relationships within a subset of high-value accounts.

Qualifications

• Proven ability to read technical content such as network diagrams (HLD/LLD).
• Proven ability to manage client interactions.
• Strong interpersonal and communication skills.
• Ability to provide technical guidance to quality assurance processes.
• Presentable, confident, proactive, articulate.

Responsibilities

• Quality assurance of client-facing documents to meet client requirements.
• Liaising with Solution Design Team for deliverables confirmation.
• Triage client requirements for resource assignment.
• Gathering and communicating comprehensive scope of requirements.
• Providing technical solution support across multiple clients.
• Acting as support for delivery consultants.

Skills

Ability to read technical content

Client interaction management

Interpersonal skills

Communication skills

Technical guidance

Microsoft Office proficiency

Presentation skills

Confidence

Proactivity

Articulate communication

Tools

Microsoft Office

Job description

About the job Associate Technical Solution Architect

• Quality assurance of client-facing documents, including both proposals and methodology literature, to ensure the solution proposed by the organization meets the clients' requirements, and that the proposed solution can provide the client deliverables necessary. The majority of the documents in question are highly technical in nature.
• Liaising with Solution Design Team members to agree on deliverables as part of the formal internal sign off process (QA); or influence change in the response based on evidence.
• Triage of client requirements to ensure the correct resource is assigned to support technical scoping opportunities.
• Gathering information and ensuring a comprehensive scope of requirements is understood and can be communicated back to the customer. This information may be in written form (such as a technical scoping document).
• Working across a range of clients in a centralized manner to provide technical solution support to multiple opportunities, with the opportunity to align to a small subset of high value accounts to generate in depth knowledge and relationships.
• Acting as an escalation and support team for delivery consultants when they engage with customers in a solutions capacity.

Qualifications

• Proven ability to read technical content such as network diagrams (HLD/LLD) -
• Proven ability to manage client interactions
• Strong interpersonal and communication skills
• Ability to provide technical guidance to quality assurance processes
• Proficiency using Microsoft Office software
• Presentable, confident, proactive, articulate