Associate Recruiter - Cebu

TeleTech Holdings, Inc.; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Paid time off

Wellness benefits

Tuition reimbursement

Job summary

TeleTech Holdings, Inc. in Cebu, Philippines, is looking for an Associate Recruiter to drive high-volume hiring for specific clients.

You will screen resumes, conduct phone screens, schedule interviews, and assist with onboarding while meeting tight hiring goals. The role focuses on sourcing, screening, assessing, and presenting qualified candidates, with reporting duties and active participation in local job fairs and events.

Qualifications

• Minimum of 2 years recruiting experience.
• Strong attention to detail and customer service mindset.
• Ability to engage candidates with interpersonal skills and persuasive communication.

Responsibilities

• Assist with Taleo data entry and candidate communications.
• Prepare recruitment weekly/monthly reports.
• Understand client requirements and adhere to hiring policies.
• Ensure candidates meet legal requirements and complete assessments.

Skills

2+ years recruiting

Attention to detail

Interpersonal skills

Customer service

Creative thinking

Influence & persuasion

Tools

Taleo

Job description

Job Description - Associate Recruiter - Cebu (04E59)

Your potential has a place here with TTEC’s award-winning employment experience. As an Associate Recruiter working onsite in Cebu, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll be Doing

Recruiting qualified talents to meet aggressive associate hiring requirements for specific clients. They handle level 3 associates and specialized profiles. This may include screening resumes and applications, conducting phone screens, administering TTEC-approved assessments, scheduling onsite/virtual interviews, conducting behavioral interviews, making offers, and completing the onboarding process for each hire. You will also implements sourcing tactics and often represents TTEC at job fairs and other community events. While they function as part of the Talent Acquisition team, they are responsible for aggressive individual recruiting goals which are monitored constantly. You must be able to quickly adapt plans and shift directions to meet changing client requirements. This is a challenging position that is suited for a high-energy individual who must be able to meet aggressive goals and timelines.

You’ll report to the Talent Acquisition Manager. In this role, you’ll impact the business through your recruitment initiatives.

During a Typical Day, You’ll

• Assist with Taleo data entry (assessment scores, decline candidates, send assessment e-mails and other correspondence).
• Prepares recruitment weekly/monthly reports.
• Learn key business objectives, timeframes, legal issues, and requirements associated with each client. Understand the requirements for each client while strictly adhering to TTEC’s hiring policies.
• Ensures that the candidate meets all legal requirements, participates in all required assessments and that all information is accurately documented within Taleo and in paper or digital files when appropriate.

Responsible for high-volume hiring needs often requiring screening, interviewing, and processing of hundreds of candidates each week. This requires tremendous focus, organization, and efficiency.

What You Bring to the Role

• Minimum of 2 years recruiting experience
• Attention to detail, with customer service skills and great interpersonal skills with candidates
• Creative thinking and innovation - constantly looking for opportunities to improve the current process and communicate their ideas to their TA Manager regularly.
• Influence & Persuasion - responsible for encouraging employees to recommend friends and colleagues for positions at TTEC.

Friendly, helpful, positive demeanor, respectful, communication - Ensures a positive experience for every candidate. Maintain a positive, respectful, and caring attitude toward all candidates – even those that will not be offered a position at TeleTech.

High level of integrity, judgment, and follow-through.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement). Visit https://mybenefits.ttec.com/ for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view projects and ideas from different perspectives and allows every individual to bring value to the table in their own unique way.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different viewpoints and allows every individual to bring value to the table in their own unique way.