Assistant Warehouse Manager (Resources Lead) - SCommerce (Bustos, Bulacan)

Shopee; Bustos; On-site; PHP 600,000 - 900,000; Full time

Job summary

Shopee Philippines in Bustos, Bulacan, is seeking a seasoned professional to lead warehouse resource planning and deployment. You will define standards, plan staffing, and coordinate with vendors while ensuring accurate attendance and data integrity across functions.

The role requires 5+ years in warehouse operations, strong analytical skills, and hands-on experience with WMS/ERP systems. Expect heavy collaboration with HQ and on-site teams to sustain seamless operations during peak periods.

Qualifications

• Bachelor's degree in Industrial Engineering or related field.
• At least 5 years in warehouse operations or supply chain.
• Experience in manpower coordination and procurement is a strong advantage.
• Prior supervisory or team leadership experience preferred.
• Strong operational understanding of warehouse resource management.
• Familiar with manpower agency coordination, vendor liaison, and procurement workflows.
• Analytical and able to track performance vs. targets across resources.

Responsibilities

• Define HC standards by function based on volume and productivity baselines.
• Plan site HC with volume forecast and align with OPEX / Manpower.
• Submit manpower requests to vendors and raise OT requests for approval.
• Monitor attendance, allocation to functions, and productivity vs. CFR; record in WMS.
• Maintain activity tagging by function and support vendor attendance reconciliation.
• Rationalize usage assumptions and maintain safety stock per site.
• Forecast demand from ADO by function and align procurement with VMP.
• Generate PR per site on schedule with accuracy and lead time compliance.
• Monitor delivery vs. forecast and maintain zero stock-out days; track CPI.
• Receive and distribute consumables; maintain on-hand inventory records.
• Cover WHM during absences and serve as on-floor executor during peak periods.
• Interface with OPEX / Manpower, VMP, Corporate IT, and Expansion for resource matters.

Skills

Warehouse operations

Resource planning

Vendor liaison

Team leadership

Data accuracy

Google Sheets

Excel proficiency

Education

Bachelor's degree in Industrial Engineering

Tools

WMS

ERP system

Google Sheets

Job description

• Rationalize: Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
• Plan: Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
• Request: Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
• Monitor: Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
• Record: Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation
• Rationalize: Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
• Plan: Forecast demand from ADO by function; align procurement cycle with VMP
• Request: Generate PR per site on schedule; ensure request accuracy and lead time compliance
• Monitor: Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
• Record: Receive and distribute consumables to functions; maintain accurate on-hand inventory records

3. Equipment Management

• Rationalize: Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate
• Plan: Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)
• Request: Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests
• Monitor: Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)
• Record: Maintain assign in/out log; keep asset register accurate; coordinate maintenance records

4. WHM Coverage and Operational Continuity

• Cover the Warehouse Manager during absences — assume full floor management responsibilities across all warehouse functions
• Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
• Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions

5. Stakeholder Interface

• Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site
• Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data
• Participate in regular site reviews and provide clean data to support network-level planning at HQ

Requirements:

• Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field
• At least 5 years of experience in warehouse operations, supply chain, or resource management.
• Experience in manpower coordination, procurement, or inventory management is a strong advantage
• Prior supervisory or team leadership experience preferred
• Strong operational understanding of warehouse resource management — manpower planning, consumables, and equipment
• Familiar with manpower agency coordination, vendor liaison, and procurement request workflows
• Analytical — able to track performance vs. targets across multiple resource pillars simultaneously
• Proficient in Google Sheets / Excel; WMS or ERP system experience is an advantage
• Detail-oriented with strong record-keeping and documentation discipline
• Effective communicator — able to interface clearly with both onsite teams and HQ functions
• High ownership mindset — takes full accountability for resource availability, data accuracy, and WH continuity
• Able to operate under shifting priorities, particularly during peak volume periods or WHM absences
• Amenable to being assigned to Bustos, Bulacan