Assistant Branch Manager

MR DIY Philippines; San Carlos; On-site; PHP 446,000 - 670,000; Full time

Job summary

MR DIY Philippines is seeking an experienced Assistant Branch Manager to support the Branch Manager in daily operations, drive sales, and ensure exceptional customer service at the San Carlos branch.

You will oversee inventory, supervise staff, and ensure compliance with company policies while working to achieve profitability and strong store performance. This role calls for strong leadership and a customer-first mindset.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum of 5 years in a retail management role.
• Strong leadership and management skills; ability to motivate a team.
• Excellent communication and interpersonal abilities.
• Customer-oriented with a focus on service excellence.
• Proven track record of meeting sales targets and growing business.
• Knowledge of inventory management and merchandising techniques.
• Able to work in a fast-paced environment and multitask.
• Proficient in Microsoft Office and POS systems.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Assist the Branch Manager in developing and implementing sales strategies to hit targets.
• Oversee daily operations, manage inventory, supervise staff, and ensure policy compliance.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Train and develop branch staff to enhance skills and performance.
• Monitor sales performance and identify areas for improvement.
• Collaborate with marketing to plan promotions and boost brand awareness.
• Maintain a clean, organized store environment for a pleasant customer experience.
• Assist in regular inventory checks and ensure accurate stock levels.
• Handle cash management and ensure proper cash handling per policy.
• Prepare reports on branch performance, sales, and inventory.

Skills

Leadership

Communication

Customer service

Inventory management

Merchandising

Team development

Education

Bachelor's degree in Business Administration

Tools

POS systems

Microsoft Office

Retail management software

Job description

Job Description

About the job ASSISTANT BRANCH MANAGER

We are seeking an experienced and highly motivated Assistant Branch Manager to join our team at MR DIY Philippines. As an Assistant Branch Manager, you will be responsible for assisting the Branch Manager in overseeing the daily operations of the branch, ensuring efficient and effective management of resources, and providing excellent customer service.

Key Responsibilities

• Assist the Branch Manager in developing and implementing strategies to achieve sales targets and increase profitability.
• Oversee the day-to-day operations of the branch, including managing inventory, supervising staff, and ensuring compliance with company policies and procedures.
• Provide excellent customer service by addressing customer inquiries and resolving any issues in a timely and professional manner.
• Train and develop branch staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
• Monitor and analyze sales performance, identify areas for improvement, and implement corrective actions to achieve sales targets.
• Collaborate with the marketing team to plan and execute promotional activities to increase brand awareness and drive sales.
• Maintain a clean and organized store environment to provide a pleasant shopping experience for customers.
• Assist in conducting regular inventory checks and ensure accurate stock levels are maintained.
• Handle cash management and ensure proper handling of cash transactions in accordance with company policies.
• Assist in preparing reports on branch performance, sales, and inventory levels.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in a retail management role.
• Strong leadership and management skills, with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Customer-oriented with a strong focus on providing exceptional customer service.
• Proven track record of meeting sales targets and driving business growth.
• Knowledge of inventory management and merchandising techniques.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and POS systems.
• Willingness to work flexible hours, including weekends and holidays.