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Premiumbikes Corporation is seeking a seasoned Branch Operations Manager to supervise marketing activities, branch collections, cash handling, inventory control, and store policy compliance across multiple branches. You will drive performance reviews, action plans, and timely reporting to the Head Office.
The role requires 5–10 years supervisory experience in a related financial/motorcycle business, strong MS Office skills, and willingness to relocate.
Checks and monitors the implementation of marketing activities (mandated by Sales & Marketing Dept or Initiated by Branch) of every branch to ensure continuous flow of inquiries, applicants necessary for the achievement of sales target.
Checks and monitors the update of Sales & Inquiry Logbook to ensure that all branches monitors, update and follow-up their inquiries to produce more credit applicants.
Checks and monitors branch collection performance including Daily Collection Report, Portfolio at Risk (PAR) Level, Past Due Ratio, Reasons for Non-Payment, etc.
Checks branch collection, petty cash fund, stocks and inventory records.
Checks and monitors the Store’s appearance and compliance with the Store Management Policy.
Attends and responds to branch concerns in a timely manner to keep the area operations running smoothly.
Conducts regular Store Manager’s Meeting every month for performance review, monthly action plan and address concerns.
Conducts regular Marketing Assistant’s Meeting to assess and review branch performance and formulate action plans to boost sales.
Conducts regular Cashier’s meeting every month to monitor collection performance, formulate action plans and sustaining efforts.
Prepares consolidated performance report which includes sales and collection report of his area.
Reports to Head Office on a regular basis to coordinate with Department Heads, follow-up certain request, attend meetings and / or discuss certain issues and concerns of the area.
Recommends and process the opening of new business opportunity / opening of new branch in his area, establishment of satellite branches, etc.
Acts a point person in the area and liaises with the Branch Development Department regarding branch expansions
Implements localized hiring & selection of employees to ensure complete manpower per branch.
Monitors and conducts periodic performance reviews for all positions under his supervision using the established KRA & KPI.
Recommends and Implements disciplinary action to ensure workplace safety, good employee conduct and the like.
Identifies and recommends employees who will undergo training and development programs.
Promotes cooperation and teamwork and leads by example
Motivates and supports Branch Managers with specific issues such as staffing and business management.
To perform other related duties that may assign from time to time and other functions that the Head Office may issue occasionally
Graduate of Business Administration major in Management, Marketing and any other related courses
High Proficiency in MS Office Applications and other desktop utilities
Minimum of 5-10 years working experience, with 3 years extensive supervisory / managerial experience gained in a motorcycle-related business, lending / financing company or similar financial institution.
Working knowledge in Sales & Marketing, Credit & Collection, Cash Handling and Inventory Management.
Knows how to drive vehicle and motorcycle with valid Driver’s License (Restriction code of 1 & 2).
Honest, Trustworthy with high level of Integrity and good leadership ability
Must be willing to be assigned anywhere / relocated.
Willing to work on Shifting Schedule / Weekends