Area Coordinator I Santa Cruz, Laguna

Alfamart Trading Philippines, Inc.; Santa Cruz; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Supportive Environment

Comprehensive Benefits

Dynamic Workplace

Work-Life Balance

Job summary

Alfamart Trading Philippines, Inc. is seeking an Area Coordinator to oversee the efficient and profitable operations of assigned stores across the Laguna region.

You will ensure consistent customer service, achieve sales targets, and enforce company standards while managing store employees through coaching, scheduling, and performance evaluations. Ideal candidates have a bachelor's degree in a related field and 1–2 years in food/manufacturing, FMCG, convenience stores, or the restaurant sector.

Qualifications

• Bachelor's degree in Hotel and Restaurant Management, Business Administration, Operations Management, Entrepreneurship or related field.
• At least 1–2 years of experience in food and manufacturing, FMCG, convenience stores or the restaurant industry.
• Strong leadership, interpersonal skills, and time management.
• Familiar with SWOT Analysis, Forecasting, Sales and Cost Analysis.
• Background in Manpower Planning and Scheduling.
• Strong leadership and customer management abilities.

Responsibilities

• Manage daily operations of stores within assigned area.
• Supervise and guide a team of professionals to maximize revenue.
• Develop a safe and positive work environment for operations personnel.
• Ensure customer satisfaction by delivering timely and quality services.
• Analyze expenses and sales income and identify opportunities for cost-effectiveness and profitability.
• Assist in interviewing, recruiting and training operations personnel.
• Train store personnel on daily responsibilities, promotions, and customer service.
• Evaluate performance of store leaders and develop career plans.
• Ensure that all policies and procedures are followed by all store personnel.

Skills

Leadership

Customer management

Time management

Interpersonal skills

Problem management

Scheduling

Education

Bachelor's degree in Hotel and Restaurant Management, Business Administration, Operations Management, Entrepreneurship or related

Job description

ABOUT US

Be part of something big. Be part of growth.

Alfamart is the first and only Super Minimart in the Philippines, designed to serve the everyday needs of Filipino neighborhoods and communities. As one of the fastest-growing retail chains in the country, we are continuously expanding nationwide—bringing convenience, value, and service closer to every Filipino home.

Joining Alfamart means more than just having a job. It means becoming part of a dynamic and purpose-driven organization where your work creates real impact. As we grow, so do your opportunities—to advance your career, build new skills, and contribute to a company that values both its people and the communities it serves.

WHO ARE WE LOOKING FOR

We are looking for an Area Coordinator who will oversee the efficient and profitable operations of assigned stores, ensure consistent customer service, achieve sales targets, and implement company policies and standards. In this role, you will also manage store employees through coaching, performance evaluation, scheduling, and task assignment.

KEY RESPONSIBILITIES

• Manage daily operations of stores within assigned area
• Supervise and guide a team of professionals to maximize revenue
• Develop safe and positive work environment for operations personnel
• Ensure customer satisfaction by delivering timely and quality services
• Analyze expenses and sales income and find opportunities for cost-effectiveness profitability
• Assist in interviewing, recruiting and training operations personnel.
• Train store personnel on daily responsibilities, promotions, and customer service.
• Evaluate performance of store leaders and develop career plans.
• Ensure that all policies and procedures are followed by all store personnel.

WHAT IT TAKES TO BE PART OF THE TEAM

• Must have a bachelor's degree of Hotel and Restaurant Management, Business Administration, Operations Management, Entrepreneurship or in a related field.
• At least 1-2 years of working experience in food and manufacturing companies, fast-moving consumer goods, convenience stores and the restaurant industry.
• Exceptional interpersonal skills, attention to detail, problem management, and time management
• Familiar with SWOT Analysis, Forecasting, Sales and Cost Analysis
• Has a background in Manpower Planning and Scheduling
• Strong leadership and customer management abilities.

WHAT’S IN IT FOR YOU

At Alfamart, we make sure our people grow as we grow.

• Supportive Environment – Work in a collaborative culture that values your contributions
• Comprehensive Benefits – Health insurance, employee discounts, awards, and exclusive membership privileges
• Dynamic Workplace – Be part of a fast-growing, innovative retail organization
• Work-Life Balance – Enjoy paid leaves including vacation, sick, and bereavement leave, with increasing benefits based on tenure

IMPORTANT REMINDERS

• Please complete all pre-screening questions on our application page to ensure proper processing of your application
• Alfamart does not charge any amount at any stage of the recruitment process
• Stay alert against recruitment fraud and only apply through official channels

JOIN THE ALFAMART TEAM

Grow your career with a company that grows with you.

We are always here for you—be part of Alfamart’s success story today.