Aprio PH - Process & Quality Analyst

Aprio; Philippines; Hybrid; PHP 600,000 - 840,000; Full time

Benefits offered by this job

Wellness program

HMO coverage

Rewards and Recognition program

Hybrid set up to selected roles

Job summary

Aprio Philippines is seeking a Process & Quality Analyst to join our Information Technology team. You will analyze business processes, map requirements, and drive automation opportunities across micro and macro levels.

Lead QA activities, including test plans and UAT, and partner with stakeholders to ensure quality standards throughout the SDLC. You will document requirements as user stories, support change management, and help standardize processes with a continuous improvement mindset.

Qualifications

• Proven experience analyzing and documenting business processes at both detailed and strategic levels.
• Ability to identify, evaluate, and recommend process improvements and automation opportunities.
• Experience gathering and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Skilled in facilitating requirements workshops, impact analysis, and process documentation changes.
• Demonstrated ability to develop and execute test plans, test cases, and scripts for functional, regression, integration, and user acceptance testing (UAT).
• Experience identifying, documenting, and tracking defects, and collaborating with development teams to resolve issues.
• Familiarity with quality assurance methodologies and tools, ensuring solutions meet business needs and quality standards.
• Strong interpersonal skills for building collaborative relationships with stakeholders, including business SMEs, developers, and process owners.
• Ability to communicate complex concepts clearly to both technical and non-technical audiences.
• Experience facilitating requirements walk-throughs, sign-offs, and change management activities.

Responsibilities

• Analyze business processes at micro and macro levels for automation opportunities.
• Document requirements using Epics, Features, and User Stories with acceptance criteria.
• Lead QA activities including test plans, cases, and UAT in SDLC governance.
• Collaborate with stakeholders to drive process standardization and readiness.
• Identify defects, coordinate with developers, and validate fixes.
• Monitor solution performance and pursue continuous improvement.

Skills

Process analysis

Requirements gathering

Agile/Scrum

UAT testing

Documentation

Stakeholder management

SDLC governance

SQL/DB analysis

Excel

Tools

SQL

Oracle

MongoDB

SharePoint

Job description

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio's Business Operations - Information Technology Team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Process & Quality Analyst to join their dynamic team.

Position Responsibilities

• Analyze business processes at both micro and macro levels to create a complete picture of workflows and requirements for automation and technology solutions.
• Identify and document key opportunities for process improvement and automation, driving standardization across business processes.
• Become a subject matter expert on the business processes being analyzed for automation and technology enhancement.
• Collaborate with stakeholders to perform impact analysis, facilitate process documentation changes, and support business readiness and adoption for new solutions.
• Gather requirements using Agile and Scrum methodology; document in Epics, Features, and User Stories; define acceptance criteria and appropriately size stories.
• Facilitate and coordinate requirements walk-throughs and sign-offs with key business and technology stakeholders.
• Influence and drive work among disparate teams with competing priorities, acting as a trusted advisor by providing objective, practical, and relevant ideas and insights.
• Lead collaboration activities with internal and external stakeholders throughout the automation and technology product lifecycle.

Quality Assurance

• Develop and execute test plans, test cases, and test scripts based on business requirements for User Acceptance Testing (UAT) and business quality assurance of automation solutions.
• Perform functional, regression, integration, and UAT testing to ensure solutions meet business needs and comply with quality standards.
• Identify, document, and track defects; work with developers to resolve issues and validate fixes.
• Continuously monitor implemented solutions for optimal performance and opportunities for continuous improvement; help resolve business-related issues as they arise.
• Support change management and business readiness for new technology implementations by validating solution quality and user experience.
• Work within defined Software Development Lifecycle (SDLC) governance processes.

Qualifications

• Proven experience analyzing and documenting business processes at both detailed and strategic levels.
• Ability to identify, evaluate, and recommend process improvements and automation opportunities.
• Experience gathering and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Skilled in facilitating requirements workshops, impact analysis, and process documentation changes.
• Demonstrated ability to develop and execute test plans, test cases, and scripts for functional, regression, integration, and user acceptance testing (UAT).
• Experience identifying, documenting, and tracking defects, and collaborating with development teams to resolve issues.
• Familiarity with quality assurance methodologies and tools, ensuring solutions meet business needs and quality standards.
• Strong interpersonal skills for building collaborative relationships with stakeholders, including business SMEs, developers, and process owners.
• Ability to communicate complex concepts clearly to both technical and non-technical audiences.
• Experience facilitating requirements walk-throughs, sign-offs, and change management activities.
• Proficiency in Microsoft Office 365 suite (Excel, Flow, Forms, SharePoint, PowerPoint, etc.).
• Experience with Agile and Scrum methodologies, including working within Software Development Lifecycle (SDLC) governance.
• Analytical mindset with attention to detail and a focus on measurable outcomes (ROI, error reduction, data quality, etc.).
• Demonstrated ability to monitor implemented solutions for performance and identify opportunities for continuous improvement.
• Adaptive and innovative, with a continuous learning and growth mindset.
• Willingness to coach and mentor colleagues and contribute to a culture of improvement.

Preferred Skills

• Foundational and working knowledge of the accounting industry, including tax and audit.
• Foundational knowledge of process improvement methodologies (Lean Six Sigma) and process documentation standards (e.g., BPMN).
• Experience with data analysis leveraging database principles (Oracle, SQL, MongoDB, etc.) is a major plus.
• Prior consulting experience.

Perks/Benefits We Offer For Full-time Team Members

• Wellness program
• HMO coverage
• Rewards and Recognition program
• Free shuttle service (provided by CDC | for onsite employees)
• Free lunch meal (For onsite employees)
• On-demand learning classes
• Discretionary time off and Holidays
• Performance-based salary increase
• Discretionary incentive compensation based on client or individual performance
• Hybrid set up to selected roles/location, terms and conditions may apply
• CPA & Certification Assistance and Bonus Program

What's In It For You

• Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
• A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.
• Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
• Competitive compensation: You will be rewarded with competitive compensation.

EQUAL OPPORTUNITY EMPLOYER

Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.