Aprio PH - Process & Quality Analyst

NextGenEnergyJobs; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

NextGenEnergyJobs is seeking a Business Process Analyst to analyze and document business processes, map workflows, and identify automation opportunities. You will work with stakeholders to gather requirements, create user stories, and define acceptance criteria for successful delivery.

You will lead testing activities (UAT/QA), track defects, and coordinate with developers to ensure quality. A steady focus on continuous improvement and change readiness is essential.

Qualifications

• Proven experience analyzing and documenting business processes at micro and macro levels.
• Ability to translate business requirements into functional specs, user stories, and acceptance criteria.
• Experience facilitating workshops, impact analyses, and sign-offs with stakeholders.
• Experience developing test plans and scripts for UAT and QA.
• Familiarity with QA methodologies and SDLC governance.
• Strong interpersonal skills to collaborate with SMEs, developers, and process owners.

Responsibilities

• Analyze business processes to map workflows and requirements for automation.
• Identify opportunities for process improvement and standardization.
• Become SME on analyzed processes for automation and enhancement.
• Gather requirements and document epics, features, and user stories with acceptance criteria.
• Lead requirements workshops and sign-offs with business and tech stakeholders.
• Develop and execute test plans, cases, and scripts for UAT and QA.
• Identify defects and collaborate with developers to resolve issues.
• Monitor solution performance and drive continuous improvement.
• Support change management and business readiness for new tech implementations.

Skills

Process analysis

Agile & Scrum

Requirements gathering

Facilitation

UAT testing

SDLC governance

Data analysis

SQL/Oracle

Tools

Microsoft Excel

SharePoint

PowerPoint

Forms

Flow (Power Automate)

Job description

Work with a nationally ranked CPA and advisory firm that is passionate for what's next.

Key Responsibilities

• Analyze business processes at both micro and macro levels to create a complete picture of workflows and requirements for automation and technology solutions.
• Identify and document key opportunities for process improvement and automation, driving standardization across business processes.
• Become a subject matter expert on the business processes being analyzed for automation and technology enhancement.
• Collaborate with stakeholders to perform impact analysis, facilitate process documentation changes, and support business readiness and adoption for new solutions.
• Gather requirements using Agile and Scrum methodology; document in Epics, Features, and User Stories; define acceptance criteria and appropriately size stories.
• Facilitate and coordinate requirements walk-throughs and sign-offs with key business and technology stakeholders.
• Influence and drive work among disparate teams with competing priorities, acting as a trusted advisor by providing objective, practical, and relevant ideas and insights.
• Lead collaboration activities with internal and external stakeholders throughout the automation and technology product lifecycle.
• Develop and execute test plans, test cases, and test scripts based on business requirements for User Acceptance Testing (UAT) and business quality assurance of automation solutions.
• Perform functional, regression, integration, and UAT testing to ensure solutions meet business needs and comply with quality standards.
• Identify, document, and track defects; work with developers to resolve issues and validate fixes.
• Continuously monitor implemented solutions for optimal performance and opportunities for continuous improvement; help resolve business-related issues as they arise.
• Support change management and business readiness for new technology implementations by validating solution quality and user experience.
• Work within defined Software Development Lifecycle (SDLC) governance processes.

Requirements

• Proven experience analyzing and documenting business processes at both detailed and strategic levels.
• Ability to identify, evaluate, and recommend process improvements and automation opportunities.
• Experience gathering and translating business requirements into functional specifications, user stories, and acceptance criteria.
• Skilled in facilitating requirements workshops, impact analysis, and process documentation changes.
• Demonstrated ability to develop and execute test plans, test cases, and scripts for functional, regression, integration, and user acceptance testing (UAT).
• Experience identifying, documenting, and tracking defects, and collaborating with development teams to resolve issues.
• Familiarity with quality assurance methodologies and tools, ensuring solutions meet business needs and quality standards.
• Strong interpersonal skills for building collaborative relationships with stakeholders, including business SMEs, developers, and process owners.
• Ability to communicate complex concepts clearly to both technical and non-technical audiences.
• Experience facilitating requirements walk-throughs, sign-offs, and change management activities.
• Proficiency in Microsoft Office 365 suite (Excel, Flow, Forms, SharePoint, PowerPoint, etc.).
• Experience with Agile and Scrum methodologies, including working within Software Development Lifecycle (SDLC) governance.
• Analytical mindset with attention to detail and a focus on measurable outcomes (ROI, error reduction, data quality, etc.).
• Demonstrated ability to monitor implemented solutions for performance and identify opportunities for continuous improvement.
• Adaptive and innovative, with a continuous learning and growth mindset.
• Willingness to coach and mentor colleagues and contribute to a culture of improvement.
• Foundational and working knowledge of the accounting industry, including tax and audit.
• Foundational knowledge of process improvement methodologies (Lean Six Sigma) and process documentation standards (e.g., BPMN).
• Experience with data analysis leveraging database principles (Oracle, SQL, MongoDB, etc.) is a major plus.