Amazon Operations Specialist

Sitruna - Amazon Experts ?; Metro Manila; Remote; PHP 400,000 - 600,000; Full time

Job summary

A leading eCommerce agency is seeking a remote professional in the Philippines to support brand specialists with technical issues related to Amazon accounts. This full-time role requires strong experience in product listing, optimization, and compliance management. The successful candidate will enjoy a flexible work schedule aligned with UK hours, paid time off, and various allowances. Join a diverse team dedicated to helping brands succeed on Amazon.

Benefits

Permanent work-from-home arrangement

Paid time off

Allowances and year-end bonus

Online and in-person team engagement activities

Responsibilities

• Support Brand Specialists in solving technical issues related to account health and product listings.
• Proactively identify issues and find solutions promptly.
• Manage tasks effectively, staying organized with deliverables.
• Update brand managers and clients on progress and task completion.
• Share knowledge with team members on new tools and approaches.

Skills

Product Listing and Optimization

Product Launching and Ranking

Variation Listing

Managing Orders, SFP

Inventory Management, FBA Shipping and Setup

Creating Coupons, Deals and Discounts

Trademark Infringement, IP Complaints

Brand Registry

Job description

Working at Sitruna

• This is a full-time remote position for candidates residing in the Philippines.
• The successful candidate will work a 40-hour week from Monday to Friday on a semi-flexible schedule, consisting of 4 core hours aligned with the UK morning (9:00 AM to 1:00 PM GMT) and 4 flexible hours to complete your 8-hour workday.

What is the role about?

• Support Brand Specialists in solving technical issues related to account health and product listings.
• Proactively identify the issues and promptly find a solution for them.
• Efficiently manage all tasks by staying organised with current and new deliverables assigned by the team or clients.
• Regularly update brand managers and clients on new progress and ensure that all assigned tasks are completed in a timely manner.
• Share new knowledge with other team members to ensure everyone is updated on new tools and approaches to solving technical issues.

You’re a great fit if you have proven experience and strong knowledge in the following areas:

• Product Listing and Optimization
• Product Launching and Ranking
• Variation Listing
• Managing Orders, SFP
• Inventory Management, FBA Shipping and Setup
• Creating Coupons, Deals and Discounts
• Trademark Infringement, IP Complaints, Listing Reinstatement, Manage Compliance
• Brand Registry

Perks at Sitruna

• Full-time position
• Permanent work‑from‑home arrangement
• UK‑aligned work schedule
• Paid time off
• Allowances and year‑end bonus
• Online and occasional in‑person team engagement activities

About Sitruna

• Sitruna is a full‑service Amazon agency founded in 2019 with the mission of providing partner brands with everything they need to succeed on Amazon. We’ve gathered a best‑in‑class team of eCommerce specialists who collectively have the expertise to optimise every aspect of an Amazon account: from tech support to marketing, logistics to graphic design. Whilst we’re headquartered in London, UK, we are a truly unified global team with members based in the Philippines, Vietnam and beyond.
• To learn more about us, visit www.sitruna.com