Alorica Makati Hiring BPO Newbies No Call Center Experience Required

JobsAvenuePH; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health insurance

13th Month Pay

Performance incentives

Employee discounts

Company events

Job summary

A leading outsourcing company in Makati is seeking Customer Support Associates to join their growing team. This role offers a stable job with strong career growth potential in a supportive work environment. Applicants need to be high school graduates with basic computer skills and a willingness to learn. Health insurance starts on the first day, with benefits including 13th Month Pay and promotion pathways. Join a dynamic team and secure your opportunity in the BPO industry today!

Qualifications

• Must communicate clearly with customers.
• Basic proficiency in computer usage required.
• Willingness to work onsite in Makati.

Responsibilities

• Handle customer inquiries via phone or digital channels.
• Document interactions in internal systems.
• Meet customer satisfaction and productivity standards.

Skills

Communication skills

Basic computer skills

Willingness to learn

Education

High School or Senior High School graduate

Job description

Build Your Career with Alorica Makati!

Alorica Makati is now hiring individuals who want a stable job, strong career growth, and exposure to high-profile BPO accounts in one of the country’s top business districts. This opportunity is open to newbies and experienced applicants who are ready to grow with a global outsourcing company.

Available Makati Sites:

• Techzone, Makati
• Alphaland Makati
• MJ Plaza, Chino Roces Avenue

Applicants may be assigned to any of the three sites based on business needs and availability.

Career Growth Opportunity (2025 Expansion)

With continuous account growth, applicants who join early will have a strong advantage for future roles such as Subject Matter Expert, Team Leader, Quality Analyst, or Trainer. Alorica values dedication, consistency, and performance—and supports internal career mobility.

Simplified Hiring Process

Due to active hiring requirements, the application process is currently faster and more flexible, allowing qualified applicants to move quickly toward onboarding and paid training.

Why Choose Alorica Makati?

Accepts Senior High School graduates with NO BPO experience

Health insurance coverage starts on Day 1

• Onsite roles with possible seasonal work-from-home options (account-dependent)
• Paid training with continuous coaching and mentoring
• Supportive leaders and a collaborative work culture
• Employee engagement activities and exclusive company perks

Location Advantage – Makati City

• Located in Metro Manila’s premier business district

• Easy access from EDSA, Buendia, Chino Roces, Pasay, Mandaluyong, and nearby cities

• Multiple public transportation options (jeepneys, buses, MRT/LRT access)

• Near malls, restaurants, cafés, banks, and convenience stores

• Ideal for applicants seeking career exposure and growth opportunities

As a Customer Support Associate, you will:

• Handle customer inquiries, requests, and concerns via phone or digital channels

• Provide accurate and professional support following company guidelines

• Document interactions clearly and correctly in internal systems

• Meet quality, productivity, and customer satisfaction standards

• Participate in coaching sessions and skills development activities

• Work closely with teammates and team leaders to achieve team goals

No call center experience required — full training is provided.

Who Can Apply?

Minimum Qualifications:

• High School or Senior High School graduate

• Willing to learn and communicate clearly

• Basic computer skills

• Willing to work onsite in Makati (Techzone, Alphaland, or MJ Plaza)

Interview Options

Virtual (Zoom) interviews available for selected applicants

Faster processing during active hiring periods

Benefits & Rewards

• 13th Month Pay

• Overtime pay and performance incentives

• Clear promotion pathways and internal mobility

• Company events, rewards, and employee discounts

Apply Now and Grow with Alorica Makati!

Start a long-term BPO career in Makati with multiple site options and strong growth potential.

Limited slots available — apply today and secure your opportunity!