Alorica Makati Buendia Techzone Hiring Newbie Bpo Agents

Alorica Philippines; Makati; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Paid training from Day 1

Night differential

Performance incentives and allowances

HMO and standard company benefits

Career growth opportunities

Central Makati location

Job summary

Alorica Makati – TechZone is hiring Customer Service Representatives for VOICE ACCOUNTS. Fresh graduates and first-time job seekers are welcome, with paid training from Day 1 and a clear path for growth in a central Makati location.

This role offers night differential for evening shifts, performance incentives, HMO, and beginner-friendly support from experienced trainers to help you start a successful customer service career.

Qualifications

• Senior High School Graduate
• High School Graduate (Old Curriculum) accepted
• Fresh graduates are encouraged to apply
• No call center experience required
• Applicants with customer-facing experience are also welcome

Responsibilities

• Handle inbound and/or outbound customer service calls
• Provide accurate, professional, and friendly support
• Follow account call flows and guidelines (training provided)
• Meet quality, attendance, and productivity standards

Skills

Customer service

Communication

Problem solving

Education

Senior High School Graduate

High School Graduate (Old Curriculum) accepted

Job description

Alorica Makati – TechZone (Buendia) is HIRING!

Customer Service Representatives – VOICE ACCOUNTS

TechZone, Malugay Street cor. Gil J. Puyat Avenue (Buendia), Makati City, Metro Manila

Looking for a stable BPO job in a very accessible Makati location that’s open to fresh graduates and applicants with no experience?

Alorica Makati – TechZone is now hiring Customer Service Representatives for VOICE ACCOUNTS, open to fresh grads, first-time job seekers, and career shifters.

This site is ideal if you want a central business district address, easy commute, and clear career growth.

WHY APPLY AT ALORICA MAKATI – TECHZONE?

• NO BPO EXPERIENCE REQUIRED
• Fresh Graduates are welcome to apply
• Paid training from Day 1
• Competitive salary package
• Night differential for evening shifts
• Performance incentives and allowances (account-dependent)
• HMO and standard company benefits
• Supportive trainers and beginner-friendly environment
• Interview & Assessment Review Materials and Guidance PROVIDED
• Clear career growth and promotion opportunities

ABOUT THE REVIEW MATERIALS (STANDARD FOR ALORICA POSTS)

You’ll receive guided review content matched to the actual interview flow and assessment type, helping you prepare confidently and increase your chances of passing, especially if this is your first BPO application.

• No guessing
• No generic reviewers
• No recycled materials

PRIME LOCATION – TECHZONE, MAKATI (VERY ACCESSIBLE)

Alorica TechZone is strategically located and ideal for applicants coming from:

Nearby areas & cities:

• Makati CBD
• Buendia / Gil J. Puyat
• Pasay City
• Manila (Taft, Vito Cruz, San Andres)
• Mandaluyong City
• Taguig (BGC / Fort area)

Easy access via:

• Gil J. Puyat (Buendia) MRT / bus routes
• Jeepneys from Taft, Ayala, Pasay, and Mandaluyong
• Major roads like EDSA, Buendia, and Ayala Avenue

Perfect for applicants who want a short, practical daily commute in central Metro Manila.

JOB RESPONSIBILITIES

• Handle inbound and/or outbound customer service calls
• Provide accurate, professional, and friendly support
• Follow account call flows and guidelines (training provided)
• Meet quality, attendance, and productivity standards

QUALIFICATIONS

• Senior High School Graduate
• High School Graduate (Old Curriculum) accepted
• Fresh graduates are encouraged to apply
• No call center experience required
• Applicants with customer-facing experience are also welcome

• Retail (SM, Robinsons, Watsons, Puregold)
• Food service (Jollibee, McDonald’s, cafés)
• Hotels, sales, service crew roles Willing to work onsite at TechZone, Makati City Amenable to shifting schedules

WHY ALORICA IS PERFECT FOR FIRST-TIMERS

Alorica is known as one of the best BPO companies for beginners, offering easy-to-learn voice accounts, hands-on training, and step-by-step guidance—even if this is your very first job.