Airline Support Agent | No BPO Experience - Paid Training

Telesys BPO; Manila; On-site; PHP 100,000 - 400,000; Full time

Job summary

A customer service outsourcing company is seeking an Airline Support Agent to join its team in Metro Manila. This full-time role involves serving as the first point of contact for customers, handling inquiries, and delivering excellent service. Ideal candidates will have strong communication skills, and the position offers a competitive salary along with benefits. Opportunities for promotion and career development are available.

Benefits

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive, and supportive workplace

Qualifications

• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced, high-volume call environment.
• Open to applicants with or without BPO experience.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate (college level or degree)

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Airline Support Agent

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customers