AI Operations Manager

Snappr; Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Competitive salary

Transportation allowance

Night differential

Health Insurance

Free daily meals

Paid Time Off

Company Equity

Job summary

A leading marketplace for visual content is seeking an AI Operations Manager to lead a high-performing team of editors. This role requires 7+ years in operations management and exceptional project skills. You will utilize data for insights and work closely with cross-functional teams to drive growth. The ideal candidate is passionate about AI and digital content, with a strong background in vendor management. Join us to help businesses enhance their visual storytelling through outstanding imagery.

Qualifications

• 7+ years of experience in operations management, at least 2 in leadership overseeing large teams.
• Experience using analytics tools for insight-driven decision making.
• Exceptional project management skills with a successful track record.

Responsibilities

• Lead and grow a team of high-performing editors.
• Maximize productivity with training and tool-building.
• Develop and optimize processes with aggressive timelines.
• Develop and align team vision to power Snappr's growth.

Skills

Operations management

Data analytics

Vendor management

Project management

Excellent communication

Stakeholder management

AI passion

Onsite readiness

Education

Bachelor's degree in Business/Operations/Engineering

Tools

SQL

Adobe Lightroom

Adobe Photoshop

Job description

At Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting‑edge technology with a discerning eye for creativity, we help businesses grow through content that stands out.

Our culture is built on extreme ownership and peak performance. We are customer‑obsessed, data‑informed problem solvers who thrive on radical candor, embrace challenges by loving the dirt, and refuse mediocrity. We believe in accountability, humor, and diversity — and we’re united by a mission to help businesses tell better visual stories.

About the team

Snappr is the world’s largest on‑demand marketplace for visual content. Our teams are entrepreneurial, collaborative, and impact‑driven — solving complex customer challenges at a global scale. Every project you take on will contribute to how businesses tell their stories visually, helping us set the standard for visual content worldwide.

About the role

As the AI Operations Manager for this team, you will be challenged to manage and grow a team of editors who are responsible for ensuring that all of our images that are created through collaborative AI meet our high standards. Your impact on ensuring that our customers receive vibrant, standout images, giving them an incredible experience, will be the lifeblood that powers Snappr’s explosive growth and enables our clients to meet all of their visual content needs worldwide.

What you’ll do

• Lead and grow a team of high‑performing editors
• Utilize data to understand editor behavior and areas for improvement in our editing process
• Maximize editor productivity with a mix of training and tool‑building
• Work closely with the product and operations team to launch and operationalize new products from scratch
• Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
• Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
• Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What you’ll need

• 7+ years of experience in operations management, with at least 2 years in a leadership role overseeing large teams (50+ employees)
• Experience in using analytics tools to drive insights and decision‑making
• Extensive experience in vendor management, contract negotiation, and operational strategy
• Exceptional project management skills, with a track record of successfully launching and scaling operational initiatives
• Ability to balance strategic vision with hands‑on execution, ensuring both high‑level alignment and on‑the‑ground success
• Excellent communication and stakeholder management skills, with experience working cross‑functionally across Product, Engineering, and Design teams
• Passion for AI, digital content, and operational excellence
• Should be willing to report 100% onsite in Ortigas

Nice to have

• Proficiency in using SQL
• Experience with Quality Assurance
• Experience with professional photography and photo editing
• Extensive knowledge of Adobe Lightroom and Adobe Photoshop

Job Benefits

• Competitive salary
• Transportation allowance provided
• 20% night differential (if applicable)
• Health Insurance (Day 1 HMO w/ dependents)
• Free daily meals
• Paid Time Off
• Company Equity

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.