Administrative & Scheduling Specialist - Home Services

Creathink Solutions.Inc; Taguig; On-site; PHP 279,000 - 446,000; Full time

Job summary

Creathink Solutions.Inc is seeking an Administrative Assistant to support our handyman services with customer communication, scheduling, and back-office operations. You will coordinate contractors, manage quotes, invoices, and records, and assist with marketing support.

The ideal candidate has 3+ years in admin roles, strong English, and experience with Jobber, QuickBooks, Metricool, and Google Analytics. Weekend availability is a plus.

Qualifications

• Minimum of 3 years of relevant experience in administrative support, customer service, scheduling, and marketing.
• Experience using Jobber or similar field service management software is highly preferred.
• Proficiency with QuickBooks or other accounting software.
• Experience managing social media and digital marketing campaigns.
• Familiarity with Metricool, Google Business Profile, Google Analytics, or similar tools.
• Excellent written and verbal English communication skills.
• Strong organizational, time management, and multitasking abilities.
• Willing and able to work on weekends when required.

Responsibilities

• Answer inquiries via phone, email, text, and online channels.
• Prepare customer quotes and schedule service appointments.
• Coordinate daily technician schedules and optimize routes.
• Generate invoices and track payments in accounting software.
• Manage marketing activities across social media and campaigns.
• Maintain contractor records and onboarding processes.
• Compile operational reports and monitor performance metrics.
• Follow up with customers for feedback and reviews.

Skills

3+ years experience

English communication

Organization & multitasking

Team player

Tools

Jobber

QuickBooks

Metricool

Google Analytics

Google Business Profile

Job description

Creathink Solutions.Inc is seeking an Administrative Assistant to support our handyman services with customer communication, scheduling, and back-office operations. You will coordinate contractors, manage quotes, invoices, and records, and assist with marketing support.

The ideal candidate has 3+ years in admin roles, strong English, and experience with Jobber, QuickBooks, Metricool, and Google Analytics. Weekend availability is a plus.