Ad Operations Agent Team Lead

MicroSourcing; Manila; On-site; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

Healthcare coverage from day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Above-market compensation

Job summary

MicroSourcing is seeking an Ad Operations Agent Team Lead for a remote night-shift role. You will lead daily execution of digital advertising campaigns across display, search, social and programmatic channels, ensuring on-time delivery and quality outcomes.

You'll supervise a team, set priorities, optimize live campaigns, analyze performance, and communicate with clients to meet goals. The position offers competitive rewards, healthcare coverage, and opportunities for career growth.

Qualifications

• Experience with digital advertising campaigns.
• Knowledge of display, search, social, programmatic advertising.
• Campaign setup and trafficking skills.
• Targeting skills.
• Campaign maintenance and change request skills.
• Reporting skills.
• Quality assurance skills.
• Knowledge of online media management practices.
• Leadership and team management skills.
• Problem-solving and analytical skills.

Responsibilities

• Assist and learn to manage daily execution of digital advertising campaigns and client-related deliverables across display, search, social, programmatic and more.
• Campaign setup and trafficking.
• Targeting.
• Campaign maintenance and change requests.
• Reporting.
• Screenshots.
• Quality Assurance.
• Suggest and implement optimization techniques for active campaigns.
• Understand client's business needs and provide clients with solutions to achieve stated goals.
• Acquire and maintain a high-level knowledge of up-to-date practices and strategies in the management of online media.
• Performs other related duties as assigned.
• Coordinate and supervise daily/weekly/monthly activities of team members.
• Set priorities for the team to ensure task completion and performance goals are met, providing feedback.
• Identify and resolve operational problems using defined processes, expertise, and judgment.
• Responsible for identifying and resolving issues, problems, and concerns with performers.
• Recommend changes to SOPs, procedures and assist in the implementation of process improvements when necessary.
• Administer training and coaching to ensure quality customer service.

Skills

Digital advertising campaigns

Display advertising

Search advertising

Social advertising

Programmatic advertising

Campaign setup

Targeting

Campaign maintenance

Reporting

Quality assurance

Online media management

Leadership

Team management

Problem-solving

Analytical skills

Job description

Ad Operations Agent Team Lead

Work setup & shift: Remote | Night Shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Key Responsibilities

• Assist and learn to manage daily execution of digital advertising campaigns and client-related deliverables across display, search, social, programmatic and more.
• Daily execution duties include, but are not limited to:
  • Campaign Setup and Trafficking
  • Targeting
  • Campaign Maintenance and Change Requests
  • Reporting
  • Screenshots
  • Quality Assurance
• Suggest and implement optimization techniques for active campaigns.
• Understand client's business needs and provide clients with solutions to achieve stated goals.
• Acquire and maintain a high-level knowledge of up-to-date practices and strategies in the management of online media.
• Performs other related duties as assigned.
• Coordinate and supervise daily/weekly/monthly activities of team members.
• Set priorities for the team to ensure task completion and performance goals are met, providing feedback.
• Identify and resolve operational problems using defined processes, expertise, and judgment.
• Responsible for identifying and resolving issues, problems, and concerns with performers.
• Recommend changes to SOPs, procedures and assist in the implementation of process improvements when necessary.
• Administer training and coaching to ensure quality customer service.

Required Skills And Qualifications

• Experience with digital advertising campaigns
• Knowledge of display, search, social, programmatic advertising
• Campaign setup and trafficking skills
• Targeting skills
• Campaign maintenance and change request skills
• Reporting skills
• Quality assurance skills
• Knowledge of online media management practices
• Leadership and team management skills
• Problem-solving and analytical skills

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply