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Private Advertiser is seeking an Accounts Receivable Specialist to join the Revenue Cycle Management team, handling the full AR lifecycle from claim submission to payment posting and denial resolution within a healthcare setting.
The role collaborates with billing, coding, and clinical staff to maximize collections, reduce aging, and ensure compliance with HIPAA and payer policies while maintaining accurate AR records in the practice management system.
The Accounts Receivable Specialist is a key member of the Revenue Cycle Management team responsible for managing the full AR lifecycle — from claim submission and payer follow-up through payment posting and denial resolution. This role works closely with billing, coding, and clinical staff to maximize collections and minimize aging.
Monitor and work accounts receivable aging reports to identify and resolve outstanding balances
Submit clean claims to commercial insurers, Medicare, Medicaid, and managed care plans in a timely manner
Conduct proactive payer follow-up on unpaid, underpaid, and denied claims via phone, payer portals, and ERAs
Review and analyze Explanation of Benefits and Electronic Remittance Advice for accuracy
Draft and submit appeals for denied or partially denied claims with appropriate supporting documentation
Understand common ophthalmology-specific denial reasons and apply appropriate resolution strategies
Post insurance and patient payments accurately in the practice management system
Reconcile daily deposits and identify posting discrepancies
Process adjustments, write-offs, and balance transfers in accordance with payer contracts and practice policies
Research and resolve patient billing inquiries
Coordinate with front office staff to verify benefits, eligibility, and patient responsibility prior to and following services
Generate and review patient statements; initiate collection processes as needed
Maintain accurate and complete documentation of all AR activity, payer contacts, and claim status in the PM system
Adhere to HIPAA regulations and maintain strict patient confidentiality at all times
Support month-end close processes and contribute to AR metric reporting
Stay current with payer policy updates, CMS guidelines, and ophthalmology-specific coding changes
College graduate of any related field or equivalent combination of education, training and experience
Minimum 2 years of experience in medical billing and accounts receivable in a healthcare setting
Working knowledge of ICD-10, CPT, and HCPCS coding principles
Familiarity with commercial insurance, Medicare, and Medicaid billing requirements
Strong understanding of the revenue cycle workflow from patient registration through collections
Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
Excellent attention to detail, organizational skills, and ability to manage a high-volume workload
Strong verbal and written communication skills for patient and payer interactions
Must have a stable and reliable internet connection
Experience in ophthalmology billing, including knowledge of ophthalmic procedures, ASC billing, and vision vs. medical benefit determination
Familiarity with ophthalmology-specific payers and managed vision plans (VSP, EyeMed, Spectera, Davis Vision)
Certification such as CPC, CPMA, CPAR, or CRCE
Candidates with direct experience in one or more of the following platforms are strongly encouraged to apply:
EyeMD EMR — ophthalmology-specific EMR platform
OpenPM — practice management and billing platform
ModMed (EMA) — cloud-based EHR with integrated billing and scheduling
NextGen / NextTech — enterprise EHR and revenue cycle management suite
Payer portals (Availity, Navicure/Waystar, Change Healthcare, etc.)
Clearinghouse platforms for claim submission and ERA retrieval
Microsoft Excel for AR reporting and data analysis