Account Solution Engineer, Philippines - SMB Market

Salesforce, Inc.; Metro Manila; On-site; PHP 1,000,000 - 1,300,000; Full time

Job summary

Salesforce, Inc. in Metro Manila is seeking a Account Solution Engineer (Presales) to partner with customers and drive technology-led business outcomes using Salesforce solutions.

The role emphasizes collaboration with business and technology leaders, delivering live product demonstrations and strategic recommendations. The ideal candidate will bring at least 2 years in presales or solution engineering, strong English communication, and knowledge of relational databases and web technologies;

Qualifications

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required.
• Experience evaluated based on the core competencies for the role.
• Knowledge of relational databases and web technology.
• Solid oral, written, presentation, collaboration and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied political environments.
• Minimum of 2 years of professional experience.
• Fluency in English is a must to communicate with customers.

Responsibilities

• Manage ESMB organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in English.
• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts.
• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations.
• This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
• Travel based on territory alignment and region.

Skills

Fluent English

Communication skills

Team collaboration

Problem solving

Education

BS Computer Science / Software Engineering / MIS or equivalent

Tools

Relational databases

Web technologies

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Sales

Job Details About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team as a Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth.

The ideal candidate will have a proven track record of partnering with organisations to drive tangible business outcomes through cutting‑edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce. More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in this journey towards digital transformation.

What You’ll Actually Be Doing

• Manage ESMB organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in English.
• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi‑product technology solutions across the various Salesforce product lines.
• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations.
• This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
• Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
• Innovation Management: Bring focus to a client’s decision‑making process by communicating and evaluating solution options, and driving consensus among key collaborators.
• Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
• “Solutioning” is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate.
• Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
• Convey a deep understanding of the customer’s architecture as it pertains to Salesforce’s solutions.
• Orchestrate and lead cross‑functional solutions guides, and align them to the opportunity strategy.
• Develop and deliver the story of the customer experience aided by Salesforce technologies.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Ability to travel based on territory alignment and region.

We’re Our Person If…

• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required.
• Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Knowledge of related applications, relational database and web technology.
• Solid oral, written, presentation, collaboration and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied political environments.
• Minimum of 2 years of professional experience.
• Fluency in English is a must to communicate with customers.

Even Better If…

• Salesforce Certifications.
• Previous experience as a solution/sales engineer for a CRM company or similar technology.
• Basic programming experience in HTML and other web based technologies.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.