Account Officer (Sales)

First Standard Finance Corporation; Camarines Sur; On-site; PHP 590,000 - 887,000; Full time

Job summary

A finance corporation in the Philippines is seeking a qualified professional to identify and develop client relationships, conduct calls to assess financial needs, and manage a loan portfolio. The ideal candidate should have a bachelor's degree, at least 2 years of experience in financing for SMEs, and strong communication skills. Proficiency in MS Office applications is required, along with a willingness to perform fieldwork.

Qualifications

• At least 2 years of work experience in Corporate or Commercial loans for SMEs.
• Proficient in using MS Office applications.
• Willing to do field work and has a driver's license.

Responsibilities

• Develop and maintain client relationships.
• Identify new accounts for the company.
• Conduct client calls to assess financial needs.

Skills

Excellent customer experience

Problem-solving skills

Effective English communication skills

Knowledge of Banking/Lending products

Data Analysis

Risk Management

Education

Bachelor’s degree in business studies/administration/management

Tools

MS Word

MS Excel

PowerPoint

Job description

Qualification:

• Candidate must possess a bachelor’s degree in business studies/administration/management, Commerce, Economics, Finance/Accountancy/Banking or related field.
• At least 2 years of work experience in Corporate or Commercial loans for SMEs or middle-market segment. Strong credit experience is an advantage.
• Has knowledge of Banking/Lending products and industry, Marketing, Data Analysis, Financial Monitoring and Reporting, Research, Risk Management.
• Proficient in the use of basic applications like MS Word, Excel and PowerPoint, including email access. Moderate keyboard skills at 40 WPM and 80% accuracy.
• Excellent customer experience and problem-solving skills.
• Effective English communication skills, both oral and written. Can speak the local dialect and/or Filipino.
• Action orientated. Should be able to follow up on feedback to ensure positive outcomes.
• Knowledge and skill of modern office practices, procedures, equipment and standard clerical techniques.
• Efficient facilitation skills. Should be able to facilitate group discussions.
• Ability to meet department metrics, sales targets and production goals.
• Willing to do field work & must know how to drive motorcycle & have a driver’s license.

Responsibilities:

• Identifies, develops and maintains mutually beneficial relationships with First Standard clients.
• Looks for new accounts/relationships that can be established for First Standard.
• Identifies area coverage, competitors, marketing strategies and loan packages being offered.
• Conducts client calls to know client’s financial needs, obtain data on the company’s operation, its financials and management.
• Manages existing loan portfolio. Evaluates borrowings and analyzes financials of clients. Monitors financial condition/viability of the accounts handled.
• Implements Agent Accreditation Program, including agent retention and revitalization of inactive agents.
• Processes accreditation of new vehicle dealers, retention of dealers and reestablish partnership with inactive or dormant dealers.
• Conducts Below the Line Marketing activities like: leafleting or online through the use of social media platforms, thematic activities within the branch and period focused deals (Valentine’s, Summer, Christmas promo, etc.).
• Suggests Above the Line Marketing Strategies as a result of Market Survey and Competitor movement.
• Prepares weekly activity reports, weekly travel monitoring report and marketing planning report presented during monthly marketing meetings.