Account Manager - Events | Production (HYBRID)

HRTx Inc; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

HRTx Inc is seeking an experienced Account Manager in the Philippines to acquire and manage client accounts, translate needs into tailored event and creative solutions, and build lasting partnerships.

You will service clients, coordinate with creative and operations teams, and pursue repeat engagements through proactive post-project follow-up.

Qualifications

• Bachelors degree in Marketing, Communications, Business, or related field.
• 5 years of experience in account management, client servicing, events, or creative industries.
• Excellent communication and interpersonal skills, with a strong client-first approach.
• Strong organizational skills and ability to handle multiple projects in a fast-paced environment.
• Creative, proactive, and solution-oriented mindset.

Responsibilities

• Acquire and develop new client accounts while maintaining and growing existing relationships.
• Identify client needs and translate them into tailored event and creative solutions.
• Act as the main point of contact, ensuring excellent client servicing and smooth communication.
• Build long-term partnerships through trust, consistency, and post-project servicing.
• Work closely with creative teams to develop proposals, pitches, and innovative event concepts.
• Collaborate with project and operations teams during event execution, ensuring on-time and high-quality delivery.
• Monitor project timelines, budgets, and deliverables while keeping clients updated.
• Conduct client debriefs, gather feedback, and explore opportunities for repeat engagements or upselling.
• Ensure continuous client satisfaction and identify areas for improvement.

Skills

Client management

Communication

Organization

Creativity

Project coordination

Upselling

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Job description

Key Responsibilities

Client Acquisition & Management

• Acquire and develop new client accounts while maintaining and growing existing relationships.
• Identify client needs and translate them into tailored event and creative solutions.

Client Servicing & Relationship Building

• Act as the main point of contact, ensuring excellent client servicing and smooth communication.
• Build long-term partnerships through trust, consistency, and post-project servicing.

Project Coordination & Execution

• Work closely with creative teams to develop proposals, pitches, and innovative event concepts.
• Collaborate with project and operations teams during event execution, ensuring on-time and high-quality delivery.
• Monitor project timelines, budgets, and deliverables while keeping clients updated.

Post-Project Engagement

• Conduct client debriefs, gather feedback, and explore opportunities for repeat engagements or upselling.
• Ensure continuous client satisfaction and identify areas for improvement.

Qualifications

• Bachelors degree in Marketing, Communications, Business, or related field.
• 5 years of experience in account management, client servicing, events, or creative industries.
• Excellent communication and interpersonal skills, with a strong client-first approach.
• Strong organizational skills and ability to handle multiple projects in a fast-paced environment.
• Creative, proactive, and solution-oriented mindset.