Account Manager

SVEN - The Digital 1st Agency; Quezon City; On-site; PHP 420,000 - 620,000; Full time

Benefits offered by this job

Great Place to Work certification

HMO and life insurance

In-house learning programs

Company-sponsored training

Job summary

SVEN — The Digital 1st Agency in the Philippines is seeking an Account Manager to drive client satisfaction, nurture relationships, and coordinate with internal teams. You will translate client goals into actionable plans and help grow digital opportunities.

The role requires 2–3 years of experience, willingness to work on-site if needed, and a passion for refreshing digital experiences. Join a team recognized as a Great Place to Work in the Philippines.

Qualifications

• 2–3 years of working experience in the related field is required.
• Willing to work on-site if required, but flexible to work from anywhere.

Responsibilities

• Deliver fresh experiences and nurture strong client relationships.
• Bridge communication between clients and internal teams
• Understand clients’ goals and cascade internally.
• Translate agency recommendations into actionable plans and costs.
• Manage contract negotiations, accreditation, and billing.
• Provide solutions for project challenges and monitor brand performance.
• Identify more digital opportunities for account growth.

Skills

Client relationship management

Communication skills

SCRUM & Agile practices

Job description

Job Description:

THE TEA ON THIS ROLE

Is success your favorite word? Then this role could be made for you — and you, for the role!

As an Account Manager, your goal is to drive success for all — client, brand, and team.

As part of SVEN — The Digital 1st Agency, you will take on refreshing perspectives on work and craft. From fresh tech to fresh thinking, our Youth DNA brings newness, fun and purpose to make every encounter with brands and people refreshing — even if digital often isn’t.

Interested in a different take on digital industry work that’s sometimes challenging and mind-boggling, but always positively refreshing and surprising? Read on!

DIGITAL MADE REFRESHING FOR CLIENTS

When the biggest, most groundbreaking brands rely on you to make them Digital 1st, that in itself is a breakthrough. Imagine being a central figure to making it fun as it is impactful for them, their consumers, and the rest of your team.

As Account Manager, you will be:

THE CLIENT PARTNER

• Deliver fresh experiences and nurture strong client relationships.
• Bridge communication between clients and internal teams
• Understand clients’ goals and cascade internally.

THE SUCCESS MAKER

• Translate agency recommendations into actionable plans and costs.
• Manage contract negotiations, accreditation, and billing.

THE GROWTH DRIVE

• Provide solutions for project challenges and monitor brand performance.
• Identify more digital opportunities for account growth.

Requirements

• With at least 2-3 years of working experience in the related field is required for this position.
• Candidate must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere

Benefits

DIGITAL WORK MADE REFRESHING FOR YOU

Digital isn’t the easiest industry to be part of — it’s always on and always evolving. The client pressure is real, but with the right support and programs in place, you’ll know you’ve got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.

BEST SUPPORT FAM

• Immerse in a supportive atmosphere with uplifting mentors and teams.
• Vibe with us through monthly employee programs and events
• Get recognized for your hustle – we celebrate wins

DIGITAL 1ST PRODUCTIVITY

• Level up on efficiency through Digital 1st equipment, tools, and systems.
• Boost your skills with in-house learning programs and company-sponsored training.
• Stay agile by adhering to SCRUM and Agile methodologies and rituals.

FULFILLING BREAKTHROUGHS

• Own your career path with regular appraisals and growth opportunities.
• Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms.
• Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.
• Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.