Accenture Alabang Hiring! | Apply Now as a Customer Service Representative

Accenture; Muntinlupa; On-site; PHP 402,000 - 536,000; Full time

Benefits offered by this job

HMO coverage

Allowances

Bonuses and incentives

Training and certification

Paid sick and vacation leaves

Job summary

Accenture is hiring a Customer Service Representative to support customers with service-level requirements and quality calls. The role is full-time and onsite in Alabang, with shift flexibility and holiday coverage. Benefits include HMO, allowances, bonuses, and training opportunities.

Open college graduates or those who completed at least the first year in college are eligible, with at least 1 year of BPO CSR experience and strong communication skills essential for success.

Qualifications

• Open college graduates or undergraduates who completed at least 1st year in college.
• Must have at least 1 year of BPO CSR experience.
• Strong communication skills.
• Willing to work full-time onsite in Alabang.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

Strong communication

Customer service

Education

Some college / 1st year completed

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

• Open college graduates or undergraduates who completed at least 1st year in college
• Must have at least 1 year of BPO CSR experience.
• Strong communication skills.
• Willing to work full-time onsite in Alabang
• Amenable to shifting schedules and holiday work.