24x7 IT Support Technician – Onsite & Network

Advanced Energy; Rosario; On-site; PHP 400,000 - 600,000; Full time

Job summary

A global technology company located in Batangas, Philippines is seeking an IT Support Specialist to provide 24x7 technical support. You will be responsible for diagnosing and resolving hardware and software issues, maintaining network infrastructure, and collaborating with other IT teams to enhance operations. The ideal candidate will have a Bachelor's degree in IT or related fields and possess strong problem-solving skills. This role offers competitive compensation and benefits.

Benefits

Competitive compensation and benefits

Annual performance incentive plan

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Equivalent professional experience in IT support may also be considered.
• Solid understanding of computer hardware repair and troubleshooting.

Responsibilities

• Provide 24x7 technical support for hardware, software, and network issues.
• Diagnose and resolve computer hardware and peripheral problems.
• Monitor and maintain LAN/WAN infrastructure.

Skills

IT Support

Problem-solving

Technical troubleshooting

Collaboration

Communication

Education

Bachelor's Degree in Information Technology or related field

Tools

Microsoft Office Suite

Cisco networking devices

Printer support

Job description

A global technology company located in Batangas, Philippines is seeking an IT Support Specialist to provide 24x7 technical support. You will be responsible for diagnosing and resolving hardware and software issues, maintaining network infrastructure, and collaborating with other IT teams to enhance operations. The ideal candidate will have a Bachelor's degree in IT or related fields and possess strong problem-solving skills. This role offers competitive compensation and benefits.