SAP HCM Team Lead for Ongoing Support ( Perú / Remote )

GSB Solutions; Lima Metropolitana; A distancia; PEN 237,000 - 340,000; Jornada completa

Descripción de la vacante

A leading solutions provider is seeking a Senior Engineer SAP HCM Team Lead for ongoing support, focusing on payroll processes and team leadership. This fully remote position requires over 10 years of experience in HCM, strong project management, and advanced English skills. Ideal candidates will have expertise across Latin America payroll systems and the ability to manage complex technical documentation and support processes.

Formación

• 10+ years of experience in SAP HCM.
• Experience with HCM Ongoing support.
• Strong knowledge of payroll rules and schemas.

Responsabilidades

• Responsible for 2nd level tickets support.
• Manage tickets and follow up.
• Create reports in Excel, PPT weekly for management.

Conocimientos

HCM Specialization

Leadership Skills

Strong knowledge on payroll processes

Service Now experience

Strong Fluency in English

Educación

University Engineering/Business Degree

Descripción del empleo

We are looking for a Senior Engineer SAP HCM Team Lead for Ongoing Support

SAP HCM Team Lead for Ongoing Support

• HCM Specialization Required with +10 years of Experience
• At least 1-2 projects with HCM Ongoing support
• SAP Certification required
• University Engineering/Business Degree (no lawyers)
• Payroll Mexico and LatinAmerican( Ecuador, Peru, Argentina, Colombia preferable) Countries Expertise or Knowledge
• Responsible for 2nd level tickets support
• Responsible for tickets management and follow up
• Responsible for technical documentation of any changes/tickets/specifications
• Analysis of business requirements, preparation of technical specs, execution of unitary and regression testing
• Strong knowledge and support on payroll processes to give orientation to business users
• Strong knowledge on payroll rules and schemas for analysis and construction of solutions
• Work effectively with colleagues and business key users
• Leadership Skills
• Experience in managing multicultural and multidisciplinary teams
• Ability to interact with multiple teams, colleagues and key business users
• Service Now experience is a plus
• Keeps contact with ABAP Development team
• Knowledge and understanding ABAP, social security and taxes, users exists for solution analysis
• Responsible for functional/technical HCM Team
• Responsible to create reports in Excel, PPT in a weekly basis for managerial levels.
• Responsible for HCM Team tickets tracking, follo up, update and documentation
• Responsible for Business ticket detailed tracking matrix
• Responsible to interact with all levels of organization for incidents resolution.
• Strong Fluency in English

Requirements

Position: SR

Experience: +10 years or more

Work: 100% Remote

English Level: Advanced

Full time: Monday - Friday ( office hours )

Country: México and Perú ( ONLY)