Retail Store Manager - West Lakes, SA

at; Osterreich; Presencial; PEN 35,000 - 50,000; Jornada completa

Descripción de la vacante

A leading fashion retailer seeks an experienced Store Manager in Peru, Loreto, to achieve sales targets and deliver exceptional customer experiences. In this role, you will mentor a high-performing team, manage stock, and maintain compliance with company standards. Competitive benefits include a rotating roster, wellness leave, and development programs, fostering work-life balance and career growth. Ideal candidates have strong leadership and customer service skills in retail management.

Servicios

3-day weekend on a rotating roster

Comprehensive online learning program

50% team member discount

Wellness Leave – 2 additional paid days

Discounted private health insurance

Formación

• Experience in retail management with a strong focus on customer service.
• Ability to lead and develop a team effectively.
• Proficient in stock management and visual merchandising.

Responsabilidades

• Lead, mentor, and develop a high-performing store team.
• Oversee effective stock management and visual merchandising standards.
• Manage all store administrative tasks including payroll and banking.
• Recruit, onboard, and train new team members.
• Handle customer complaints ensuring excellent service.

Conocimientos

Strong leadership skills

Customer-first mindset

Organizational skills

Descripción del empleo

Base Salary + 12% Super + Bonuses and Incentives

At Suzanne Grae, we’re committed to making fashion easy for every-body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.

As part of The Sussan Group, we're proud to be a Certified B Corporation™. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.

About the Role

As a Store Manager, you’ll play a pivotal role in achieving sales targets, managing daily operations and delivering exceptional customer experiences. You’ll lead by example, mentor and coach your team and ensure operational excellence across stock management, visual merchandising and compliance.

If you thrive in a fast-paced environment, possess strong leadership skills and have a customer-first mindset, this is your chance to make a real impact!

Responsibilities

As Store Manager, your role involves:

• Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.
• Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
• Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
• Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
• Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.

Why Work for Suzanne Grae?

When it comes to making people feel great, we don’t stop with our customers. Here’s why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:

• Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
• Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP).
• Participate in our long-standing community partnership program with the Women’s Community Shelters.
• Join a supportive team that values collaboration, creativity, diversity and growth.

Benefits

• Work life balance with a 3-day weekend on a fortnightly, full-time, rotating roster and no Sunday shifts.
• Our comprehensive online learning program followed by in-store training with your Business Manager.
• Access to Management Development Programs for fantastic career pathways to the Sussan Group business.
• Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing.
• Generous 50% team member discount on Suzanne Grae product.
• Opportunity to achieve monthly and seasonal bonuses.
• Discounted private health insurance through Medibank Private.

If this opportunity aligns with your skills and aspirations, we would love to connect with you.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.

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