Operations Specialist - Inbound Document Monitor

OpsArmy; A distancia; PEN 117,000 - 152,000; Jornada completa

Descripción de la vacante

A leading document management company is seeking an Operations Specialist (Inbound Document Monitor) to support their medical records operations. This remote position requires managing incoming documents, validating their completeness, and ensuring they flow smoothly through the workflow process. Ideal candidates will have experience in document processing, a keen eye for detail, and the ability to follow strict SOPs. This role is crucial in ensuring the accuracy and efficiency of medical documentation.

Formación

• Experience in medical records or healthcare operations.
• Strong attention to detail and accuracy.
• Ability to follow SOPs precisely.

Responsabilidades

• Receive and validate incoming medical documents.
• Monitor queues and assign documents based on urgency.
• Update system fields with correct metadata.

Conocimientos

Attention to detail

Document processing

SOP adherence

EMR/EHR systems

Descripción del empleo

Operations Specialist - Inbound Document Monito...

Position Type: Full-Time
Schedule: Remote, Night Shift (PH)

We are hiring an Inbound Document Monitor to support medical records operations by managing incoming documents, validating completeness, and ensuring each request moves through the workflow accurately. You will be the first step in the documentation pipeline, ensuring files are properly received, categorized, and triaged.

Key Responsibilities

Document Intake & Verification

• Receive, track, and validate incoming medical documents.
• Confirm document completeness, correct labeling, and proper routing.
• Identify missing information and escalates issues promptly.

Workflow Assignment

• Monitor queues and assign documents based on urgency and rules defined in the SOP.
• Ensure fast handoff to downstream teams.

Data Accuracy & Documentation

• Update system fields with correct metadata and document status.
• Maintain clean and organized documentation logs.

Quality & Process Support

• Flag recurring issues in document submissions.
• Support ongoing workflow improvements.

What You Bring

• Experience in medical records, healthcare operations, or document processing.
• Strong attention to detail and accuracy.
• Ability to follow SOPs precisely.
• Experience with EMR/EHR or document management systems is a plus.