ITIL Foundation 4 Trainer

Inventive Media; Asia; On-site; PEN 34,000 - 83,000; Part time

Job summary

Inventive Media Trainers is seeking an ITIL Foundation 4 Trainer for a part-time weekend position. Training sessions run on Saturdays and Sundays from 9:00am to 7:00pm, with modules covering ITIL foundation through expert levels.

You will design, deliver, and assess ITIL trainings, develop materials, and ensure content stays current with ITIL v3/v4, collaborating across teams to improve service management practices.

Qualifications

• ITIL Certification is mandatory.
• Proven experience as an ITIL Trainer or in a similar role, with a minimum of 2 years of experience in IT service management.
• Strong knowledge of ITIL v3/v4 and their practical application in real-world scenarios.
• Excellent presentation, facilitation, and communication skills.
• Ability to simplify complex concepts and engage diverse audiences.
• Experience in developing training materials and conducting assessments.
• Familiarity with e-learning platforms and virtual training tools.
• Strong organizational and time-management skills.
• Preferred: IT service management experience (e.g., Service Desk, Incident/Change Management).

Responsibilities

• Design, develop, and deliver ITIL training programs tailored to audience needs (foundation, intermediate, or expert).
• Conduct classroom, virtual, or hybrid training sessions with focus on ITIL principles, processes, and best practices.
• Create training materials, including presentations, handouts, case studies, and practice exams.
• Assess training needs and customize content to align with organizational goals and learner requirements.
• Provide guidance and support to participants to ensure understanding and application of ITIL concepts.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Stay updated with the latest ITIL versions, trends, and industry developments.
• Collaborate with internal teams to identify gaps and recommend improvements in IT service management practices.

Skills

Presentation skills

Facilitation

Communication

ITIL knowledge

Audience engagement

Tools

E-learning platforms

Virtual training tools

Job description

Step into the world of creativity with us! Inventive Media Trainers offers exciting career opportunities where innovation meets passion. Join us and be part of shaping the future of media.

ITIL Foundation 4 Trainer

This is for aPart-Timetraining position for our weekend ITIL Foundation 4 Classes. Our center offers modules for ITIL Foundation 4. Each module runs for 2 sessions/days from 9:00am – 7:00pm and are offered on weekend schedules (Saturday – Sunday) only.

Key Functions

• Design, develop, and deliver ITIL training programs tailored to the needs of the audience (foundation, intermediate, or expert levels).
• Conduct classroom, virtual, or hybrid training sessions with a focus on ITIL principles, processes, and best practices.
• Create training materials, including presentations, handouts, case studies, and practice exams.
• Assess training needs and customize content to align with organizational goals and learner requirements.
• Provide guidance and support to participants to ensure understanding and application of ITIL concepts.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Stay updated with the latest ITIL versions, trends, and industry developments to ensure training content is current and relevant.
• Collaborate with internal teams to identify gaps and recommend improvements in IT service management practices.

Qualifications

• ITIL Certification is mandatory.
• Proven experience as an ITIL Trainer or in a similar role, with a minimum of 2 years of experience in IT service management.
• Strong knowledge of ITIL frameworks (v3/v4) and their practical application in real-world scenarios.
• Excellent presentation, facilitation, and communication skills.
• Ability to simplify complex concepts and engage diverse audiences.
• Experience in developing training materials and conducting assessments.
• Familiarity with e-learning platforms and virtual training tools.
• Strong organizational and time-management skills.
• Preferred: Experience in IT service management roles (e.g., IT Service Desk, Incident Management, Change Management).