Director, Medical Services

at; Osterreich; Presencial; PEN 50,000 - 70,000; Jornada completa

Descripción de la vacante

A community health organization in Queensland is seeking a Director of Medical Services to lead a team of GPs and ensure high-quality primary health care for Aboriginal and Torres Strait Islander peoples. The successful candidate will provide clinical leadership, supervise GP registrars, and champion cultural safety within the organization. This position offers a competitive salary, professional development opportunities, and a commitment to a supportive work environment. If you're dedicated to making an impact in health care, we invite you to apply.

Servicios

Competitive Salary + 12% Super

5 weeks annual leave

Commitment to professional development

EAP for employees and family members

Formación

• Demonstrated experience in primary health care services within a multidisciplinary team.
• Proof of current registration with the Australian Health Practitioners Regulation Agency.
• Knowledge of Aboriginal and Torres Strait Islander cultures.

Responsabilidades

• Provide clinical leadership for GPs and contribute to quality assurance.
• Mentor GP registrars and oversee their training.
• Engage with community representatives to enhance service delivery.

Conocimientos

Clinical governance

Mentoring

Cultural safety

Communication

Educación

Degree in Medicine

Fellowship with RACGP or ACRRM

Descripción del empleo

Salary: Commensurate with qualifications and experience

An exciting and rewarding leadership opportunity awaits a qualified and experienced GP at Wuchopperen Health Service. Join a passionate multidisciplinary team dedicated to redefining a comprehensive, community-controlled Primary Health Care model. This is your chance to make a lasting impact, delivering culturally responsive, holistic care that empowers individuals and strengthens families and communities. If you’re ready to innovate, inspire excellence, and shape the future of health in Far North Queensland, we invite you to explore this unique role.

'Keeping Our Generations Growing Strong'

Wuchopperen is a Community Controlled Aboriginal Health Organisation providing holistic health care services to the Aboriginal and Torres Strait Islander people of Cairns.

Benefits of working with Wuchopperen:

We provide a positive work culture and a diverse and inclusive environment. Our people matter to us, and we are committed to supporting them:

• Competitive Salary + 12% Super + Salary Sacrifice (up to $15,899 for tax free benefits and $2,650 p/a for entertainment benefits).
• 5 weeks annual leave and 15 days personal leave pro rata.
• Commitment to professional development.
• EAP for employees and family members.

About the role:

The Director of Medical Services provides clinical leadership contributing to excellence in governance across Wuchopperen, ensuring culturally safe, high quality primary health care. The role is the professional lead for GPs, oversees clinical quality, supervises registrars, and works with senior leaders and multidisciplinary teams and related programs, to improve health outcomes for Aboriginal and Torres Strait Islander peoples.

Key responsibilities:

1. Professional Leadership for GPs

• Serve as the Professional Lead for employed and contracted GPs, providing mentorship, clinical guidance, peer review, and performance development.
• Set and uphold standards aligned to RACGP/ACRRM and AHPRA requirements, clinical safety, and culturally safe practice.
• Lead GP workforce planning: recruitment, onboarding, credentialing, scope of practice, rostering, succession planning, and retention strategies.
• Chair or co-chair GP clinical meetings, morbidity & mortality reviews, case conferences, and clinical learning sessions.
• Model culturally safe, trauma-informed, strengths-based care in partnership with Aboriginal Health Workers/Practitioners, nurses and multidisciplinary teams.

2. Clinical Governance & Quality Assurance

• Contribute to the organisation’s clinical governance framework (policy, risk, safety, and continuous improvement) and ensure compliance with: RACGP Standards for general practice; Funding mechanisms including Medicare and other contracts as appropriate.
• Design, implement, and monitor quality assurance strategies:
• Clinical audits, care pathway reviews, sentinel event/near-miss analyses, incident management, and corrective actions.
• Data-driven continuous improvement for chronic disease, maternal/child health, social & emotional wellbeing, sexual/reproductive health, communicable disease control, and preventive care.
• Oversee clinical policy/protocol development, evidence updates, and guideline adherence (e.g., Wuchopperen Model of Care, Primary Care Guidelines, local care pathways).
• Identify, develop and implement strategies and initiatives in collaboration with Director of Operations to improve revenue generated by the organisation’s clinical activities, including but not limited to, Medicare Benefits Schedule, Practice Incentive Payments and Service Incentive Payments.
• Partner with Director of Operations and Service Excellence Unit to achieve a constant state of accreditation readiness, infection prevention & control, medicines management, cold chain, diagnostic stewardship, recalls/recalls systems, and emergency preparedness.
• Ensure clinical risk management: consent, privacy, medico-legal, scope of practice, documentation standards, emergency response, and escalation processes.

3. GP Registrar Training and Supervision

• Serve as Principal Supervisor for GP registrars, ensuring structured supervision, learning plan oversight, case-based discussions, observed consultations, and assessments.
• Coordinate registrar placement, across the organisation, including options for community outreach clinics, and participation in programs of multidisciplinary integration.
• Liaise with RACGP/ACRRM, training providers, and universities regarding accreditation, training posts, curriculum alignment, and examination preparation.
• Facilitate protected teaching time.
• Provide performance feedback, remediation planning if needed, and support registrar wellbeing.

4. Community Partnership and Cultural Safety

• Champion cultural safety across clinical services; embed ACCHO principles of community control, and accountability to Aboriginal and Torres Strait Islander communities.
• Engage with Community representatives, as required, in service design, evaluation, and feedback loops.
• Enhance access, continuity, and coordination of care, addressing barriers and social determinants of health, and advocating for culturally responsive services.
• Support integration with Aboriginal Health Workers/Practitioners, SEWB teams, allied health, and visiting specialists.

5. Strategy, Planning and Reporting

• Contribute to organisational strategy, business planning, and new service development; prepare clinical input for funding proposals and contracts.
• Produce regular reports to CEO/Board on clinical outcomes, safety/quality metrics, accreditation status, workforce, and registrar progression.
• Lead or contribute to research, evaluation, and innovation projects with appropriate ethics and organisational governance.

6. Stakeholder, System Engagement and Managing Change

• Build collaborative relationships with the Cairns and Hinterland Hospital and Health Service (HHS) and Torres and Cape HHS, North Queensland Primary Health Network, training organisations, universities, pathology and imaging providers, and specialist services.
• Represent Wuchopperen Health Service in clinical networks, advisory groups, and sector forums to influence policy and practice.
• Provide thought leadership, cultivate efficiency and support, and lead medical workforce to navigate organisational change.

7. Gather and record statistical data relevant to measuring performance against agreed indicators and participate in review and evaluation activities.

8. Participate in organisational and community activities to advance the health and wellbeing of Aboriginal and Torres Strait Islander people.

9. Work within Wuchopperen’s Policies and Procedures including the Staff Code of Conduct and the Work Health and Safety requirements and contribute to continuous improvement processes to ensure compliance with relevant standards and safe, effective service delivery.

10. Other duties as required, within your skills, experience and capacity.

For applicants to be successful in this role, they should demonstrate:

• Demonstrated experience in supporting, implementing, and evaluating primary health care services within a multidisciplinary team environment, including sound knowledge and application of clinical governance frameworks, preferably within a primary health care or Aboriginal Community Controlled Health Organisation (ACCHO) setting.
• Proven capability in mentoring, training, and supervising GP registrars, including the delivery of curriculum‑aligned education, formative assessment, and remediation.
• Knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultures from an historical and contemporary perspective, including the ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.
• Demonstrated commitment to cultural safety and trauma‑informed practice, with proven experience working in partnership with Aboriginal and Torres Strait Islander communities, and a demonstrated understanding of the issues affecting Aboriginal and Torres Strait Islander health and wellbeing, including experience delivering clinical services to Aboriginal and Torres Strait Islander people.
• Extensively developed interpersonal and communication skills including the ability to liaise with a range of stakeholders as well as effectively advocate for Aboriginal and Torres Strait Islander people.
• Demonstrated ability to work independently and in a multi-disciplinary team environment, prioritise and meet deadlines, deal with matters of a sensitive and confidential nature.
• Demonstrated ability to meet and work within the core values and behaviours of Wuchopperen.

Qualifications and experience:

• Degree in Medicine from a recognised University (certified copies of qualifications and current registration is required upon application). The Director, Medical Services must have current registration with the Australian Health Practitioners Regulation Agency.
• Fellowship with the Royal Australian College of General Practitioners (RACGP) and/or the Australian College of Rural and Remote Medicine (ACRRM), along with 7 years of post‑Fellowship experience, is recommended. Consideration may be given to candidates that have relevant qualifications that complement the applicant's experience, skills, and knowledge.

Requirements:

• Proof of qualifications is required to be provided prior to the commencement of duty.
• Possess a current driver’s licence.
• A commitment to adhere to Wuchopperen’s policies and procedures.

Applicants who do not address these requirements, will not be considered for shortlisting.

Note: Revised legislation requires applicants to hold a blue card prior to commencement. Refer to Qld Government’s Blue Card Services website for more information.

How to apply:

To be eligible for interview, applicants must submit a cover letter (no more than two pages), addressing the Core Capabilities and an up-to-date Resume including two referees and complete the screening questions provided from Employment Hero.

Wuchopperen is a Child Safe Organisation and the safety and wellbeing of children is of utmost importance.

Closing date for applications: 5pm on Monday 26th January 2026

Wuchopperen Health Service Limited has been providing primary health care services to Aboriginal and Torres Strait Islander people for over 40 years. Our workforce has a range of professional, clinical, allied health, social emotional wellbeing and administration positions.

Our team is dedicated to the Wuchopperen vision: Keeping Our Generations Growing Strong. If you would like to make a difference, and improve the health outcomes of Aboriginal and Torres Strait Islander people, please apply