CloudOps Engineer

Paysafe; Lima Metropolitana; Híbrido; PEN 151.000 - 252.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Cancer insurance

Life insurance

30 days paid vacation

4 paid volunteer days per year

Summer schedule

Birthday leave

Descripción de la vacante

Paysafe is seeking a Systems Administrator/SRE to provide ongoing administration and optimization of our cloud-based platform. You will manage incidents, improve processes, and automate deployments to support the development team.

The role requires collaboration with multiple teams, strong security oversight, and hands-on experience with AWS, containers, and IaC. Hybrid work model applies, with on-site days in Lima.

Formación

• Degree in Systems Engineering, Computer Science, Information Technology or related field; 3+ years in Sys Admin/SRE or similar.
• Payment/ecommerce experience is a plus.
• Knowledge of AWS, Windows/Linux, databases, IaC (Terraform, CloudFormation), containers, CI/CD, and ticketing tools is a plus.

Responsabilidades

• Assess and size cloud infrastructure for high availability and performance.
• Monitor platform performance and security; respond to incidents.
• Configure core platform and network/security; ensure optimal setup.

Conocimientos

Communication skills

Team player

Governance skills

English proficiency

Educación

Bachelors in Systems / CS / IT

Herramientas

AWS

Windows

Linux

Databases

Terraform

CloudFormation

Docker

Kubernetes

GitLab CI/CD

Zendesk

ServiceNow

Descripción del empleo

About Paysafe

Paysafe is a global payments platform powering the experience economy,witha strong focus on the iGaming, video gaming,e-commerce, online trading, retail,traveland hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across12countriesand annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

Job Description

About Paysafe

Paysafe is a global payments platform powering the experience economy,witha strong focus on the iGaming, video gaming,e-commerce, online trading, retail,traveland hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across12countriesand annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

Hybrid model: 3 days per week in the office + 2 days remote.

Objective

Provide continuous support in the administration and optimization of the product’s cloud‑based technology platform, ensuring its proper performance and security, managing incidents and end‑user requests, and implementing continuous improvements through process automation.

Essential Duties And Responsibilities

• Continuously assess the product’s cloud technology infrastructure. Properly manage and size infrastructure and/or core services to ensure high availability and appropriate performance levels.
• Continuously monitor the platform’s performance and security. Perform ongoing monitoring of hosts, services, and/or applications through automated tools and alerts to prevent and resolve incidents.
• Configure the product’s core technology platform. Ensure optimal configuration of servers, processes, network services, and security within the cloud platform, with ongoing supervision.
• Design and deploy cloud infrastructure in an automated manner. Implement Infrastructure as Code (IaC) to improve operational processes.
• Support infrastructure documentation management. Keep internal documentation up to date (procedures, manuals, infrastructure or architecture diagrams, etc.) and maintain the service inventory to ensure a solid knowledge base and generate required reports.
• Automate processes and procedures. Develop automated applications and/or routines to facilitate application/software deployments by the development team, as well as access to and usage of platform resources by users.
• Provide support and collaboration with other areas and teams. Act as a liaison with other technical teams and assist in the joint execution of their projects.

Requirements

• Degree in Systems Engineering, Computer Science, Information Technology, or related fields. Proven experience of more than 3 years as a Systems Administrator, SRE (Site Reliability Engineer), or similar roles.
• Experience in Payment Services, eCommerce, or Electronic Channels is considered a plus.
• Knowledge of Amazon Web Services (AWS), Windows and Linux servers, databases (SQL Server, PostgreSQL, MySQL), infrastructure automation (Linux Bash/Shell scripting, PowerShell), Infrastructure as Code tools (Terraform, AWS CloudFormation), container management software (Docker, Kubernetes), CI/CD deployment and integration tools (GitLab, CI/CD pipelines), and ticket management systems (Zendesk, ServiceNow) is considered a plus but not mandatory.
• Strong communication, interpersonal, and governance skills.
• Ability to work in a team and under pressure.
• Intermediate to advanced English proficiency.

Why Work at Paysafe?

• Professional growth: We offer continuous learning and development opportunities to help you advance your career in the dynamic world of online payments.
• Employee benefits: Competitive salary plus private health insurance, cancer insurance, life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer schedule (December-March), birthday leave, and more.
• Work-life balance: We are committed to fostering a flexible and balanced work environment, allowing you to thrive both professionally and personally.

Equal Employment Opportunity

Paysafe is an equal opportunity employer and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require a reasonable accommodation, please let us know — we will be happy to assist you and look forward to hearing from you.