Close CRM & Sales Operations Specialist

Scale Up Recruiting Partners; Arequipa; A distancia; PEN 170,000 - 240,000; Jornada completa

Descripción de la vacante

A recruitment partner is looking for a Close CRM & Sales Operations Specialist to customize and manage Close CRM for a fast-growing SaaS startup. This role involves supporting the sales team with pipeline management, automation setup, and daily CRM operations. The ideal candidate will have proven expertise in Close CRM, experience in sales operations, and strong organizational skills. Remote work is offered in an international team.

Servicios

Work remotely with an international team

Opportunity to shape sales processes

Formación

• Proven expertise with Close CRM: advanced customization, automation, pipeline setup.
• Experience supporting sales teams (Sales Ops / Sales Assistant / CRM Manager role).
• Solid understanding of pipeline management and sales KPIs.

Responsabilidades

• Customize and configure Close CRM: pipelines, custom fields, smart views, saved searches.
• Set up automations: sequences, workflows, and templates for emails/SMS/follow-ups.
• Manage pipeline hygiene: ensure leads are in the right stage, no duplicates, no prospects lost.
• Handle inbound and outbound messages, making sure no lead is left behind.
• Perform follow-ups on behalf of closers, pushing deals forward.
• Create and maintain dashboards and reports to track KPIs and improve processes.

Conocimientos

Close CRM customization

Sales operations support

Pipeline management

Advanced English

Organizational skills

Descripción del empleo

We’re Hiring: Close CRM & Sales Operations Specialist

Hi there!

We’re Scale Up, and we’re helping an innovative SaaS startup find its next team member!

About The Company

Our client is a fast‑growing SaaS startup helping businesses grow by tapping into the power of online communities. Their platform uses automation and AI to help brands increase traffic, drive sales, and engage authentically with highly targeted audiences. By combining smart technology with a deep understanding of how people interact online, they empower marketing teams to be faster, smarter, and more effective.

About The Role

We’re looking for a Close CRM & Sales Operations Specialist who can take ownership of customizing, managing, and scaling Close to power the company’s sales engine. This role is a mix of CRM setup, pipeline management, and sales assistance, perfect for someone who has strong hands‑on expertise in Close and loves supporting a high‑performing sales team.

You’ll be working closely with the sales team to:

• Customize and configure Close CRM: pipelines, custom fields, smart views, saved searches.
• Set up automations: sequences, workflows, and templates for emails/SMS/follow‑ups.
• Manage pipeline hygiene: ensure leads are in the right stage, no duplicates, no prospects lost.
• Handle inbound and outbound messages, making sure no lead is left behind.
• Perform follow‑ups on behalf of closers, pushing deals forward.
• Create and maintain dashboards and reports to track KPIs and improve processes.
• Support the sales team with day‑to‑day CRM operations and process improvements.
• (Bonus) Leverage knowledge of Reddit and online communities to support business growth.

Requirements

• Proven expertise with Close CRM: advanced customization, automation, pipeline setup.
• Experience supporting sales teams (Sales Ops / Sales Assistant / CRM Manager role).
• Solid understanding of pipeline management and sales KPIs.
• Advanced English (written and spoken) – daily work is in an international environment.
• Highly organized, detail‑oriented, and proactive in a startup environment.
• Bonus: Familiarity with Reddit and community‑driven growth.

What’s in it for you?

• Be part of a fast‑growing SaaS startup with global reach.
• Work remotely with a creative and driven international team.
• Opportunity to shape sales processes and directly impact growth.

If you’re excited about optimizing sales operations and making Close CRM your playground, we’d love to hear from you! 🚀