Before Blue Team Leader

at; Osterreich; Híbrido; PEN 179,000 - 225,000; Jornada completa

Descripción de la vacante

A trusted mental health organization in Australia is seeking a Team Leader to oversee Mental Health Coaches and ensure quality service delivery. You will provide daily operational guidance, foster a positive team culture, and utilize your analytical skills for optimal efficiency. Ideal candidates will have relevant qualifications and proven leadership experience within a fast-paced environment. The role offers flexible work arrangements and attractive benefits, contributing to a meaningful mission of mental health support.

Servicios

Salary packaging

Meal and entertainment perks

Generous leave entitlements

Career development opportunities

Formación

• Proven experience in leading teams and workforce planning in a service environment.
• Strong understanding of service delivery models and forecasting.
• Advanced Excel skills required.

Responsabilidades

• Provide operational guidance and leadership to a team of Mental Health Coaches.
• Ensure delivery of high-quality mental health support services.
• Leverage data analysis to optimize operational efficiency.

Conocimientos

Leadership

Scheduling

Data analysis

Organizational skills

Stakeholder engagement

Educación

Relevant tertiary qualification in business, health, or mental health

Herramientas

MS Office

Jira

SharePoint

Descripción del empleo

Company

For more than 20 years, people in Australia have placed their trust in Beyond Blue as a reliable source of mental health information, support and hope. We are one of Australia’s most well‑known, trusted, and visited mental health organisations. With that comes a deep responsibility to listen, to understand people’s needs and aspirations, and to ensure they are at the heart of everything we do.

About the role

This position sits within our Before Blue team. Blue is a trusted mental health solution for Australian workplaces, developed by Beyond Blue and backed by over a decade of real‑world results.

As Team Leader, you will provide daily operational guidance and leadership to a team of 7+ Mental Health Coaches. Reporting to the Before Blue Operations Manager, you’ll ensure the delivery of high‑quality mental health support and coaching services, foster a positive team culture, and drive performance aligned with Beyond Blue’s mission. A key focus of this role is workforce planning and scheduling, ensuring service delivery meets demand forecasts and adheres to our model of care. You will also leverage your expertise in data analysis and reporting to optimise operational efficiency.

About you

To be successful in this role, you will bring:

• Relevant tertiary qualification in business, health, mental health, or a related field.
• Proven experience in leading teams, scheduling and workforce planning, ideally within a fast‑paced service environment.
• Strong understanding of service delivery models and forecasting principles.
• Advanced Excel skills and proficiency in MS Office, Jira, and SharePoint.
• Excellent organisational, reporting, and stakeholder engagement skills.
• Analytical mindset with a results‑driven, adaptable, and collaborative approach.
• Experience or interest in the mental health or healthcare sector (desirable).

Why Join Us

• Modern office in Central Melbourne with end‑of‑trip amenities for active commuting.
• Flexible work options: remote/hybrid arrangements, part‑time, job share, and purchased leave.
• Attractive benefits: $15,900 salary packaging, meal and entertainment perks, plus generous leave entitlements (including parental, family violence, gender affirmation, and community service leave).
• Inclusive policies: cultural and ceremonial leave to honour what matters most to you.
• Career development: secondments and blended learning to support growth and continuous learning.

Culture & Values

Our values are the unseen drivers of our behaviours and ultimately become the organisational culture.

• We're focused.
• We're brave.
• Together.

How to apply

Please submit your current CV and a cover letter outlining how your skills and experience align with this role and contribute to Beyond Blue’s culture.

For full details, including the position description and closing date, visit our Careers page.

Successful candidates will undergo pre‑employment checks, including a National Police Check and, where required, a Working with Children Check.

Applications close: Monday, 2 February 2026 at 12:00pm AEST. Early applications are encouraged as interviews may commence prior to the closing date.

We welcome contributions from people of all backgrounds, including diversity in culture, ethnicity, race, gender identity, sexual orientation, age, ability, religion, and lived experience. Beyond Blue is committed to diversity and inclusion as part of our WGEA and Innovate RAP commitments. We value individual differences, life experiences, and unique perspectives.