Administration Assistant

NHS Ayrshire & Arran; Tumbes; Presencial; PEN 35,000 - 50,000; Jornada completa

Descripción de la vacante

A healthcare provider is seeking a Hospital at Home Administrator in Inverness. This full-time role involves supporting a team of healthcare professionals to deliver patient-centred care at home, avoiding hospital admissions. Suitable candidates should possess a HNC/D level qualification and 3 years of administration experience, alongside excellent planning and communication skills. This position focuses on ideally helping patients while working collaboratively with various team members.

Formación

• Minimum of 3 years administration experience.
• Wide range of experience with NHS/SH Health or social Care systems.
• Ability to assist with data collection.

Responsabilidades

• Support the new Hospital at Home Team in Inverness.
• Work as part of the Integrated Team with various healthcare professionals.
• Organise and prioritise own workload.

Conocimientos

Organisation skills

Planning skills

Decision making

Problem solving

People management

Excellent communication

Interpersonal skills

Compassionate approach

Educación

HNC/D level business qualification or equivalent experience

Herramientas

Excel

Word

Descripción del empleo

Job Title: Hospital at Home Administrator

Location: Inverness

Job Type: Full-Time

A rare opportunity has arisen for a Band 3 Administrator to be part of the new Hospital at Home team in Inverness. Our Hospital at Home program is designed to deliver comprehensive, patient‑centred care, reducing the need for hospital admissions and enhancing patient outcomes. This service will provide acute, hospital‑level care to people in their homes that would otherwise require acute hospital inpatient care. The delivery of Hospital at Home will enable better person‑centred care experience which avoids the risks of healthcare acquired infection, and/or long stays in hospital. Local delivery of a Hospital at Home service fits with the Scottish Government drive to enhance community services and prevent hospital admissions. Funding has been secured specifically to create this service for Inverness.

The B3 administrator will support this small team of Advanced Nurse Practitioners, staff nurses and the medical consultant Senior Decision Maker. You will work as part of the Integrated Team being supported by AHP, Social Work and Care at Home colleagues. This Team forms part of the Intermediate Care options that are available to people in Inverness.

Job Description

We are seeking an experienced administrator to support the new Hospital at Home Team in Inverness. You must have elevated levels of organisation, planning, decision making, problem solving and people management skills. The person should have the ability to work independently and as part of a team.

Qualification, Knowledge And Skills

• HNC/D level business qualification or equivalent experience
• Minimum of 3 years administration experience
• Wide range of experience, particularly with NHS/SH Health and or social Care systems
• Confident in Excel and Word
• Ability to assist with data collection
• Excellent communication and interpersonal skills.
• Compassionate, patient‑focused approach.
• Ability to work as part of a small team

Ability to organise and prioritise own workload

Please be advised this role does not meet the eligibility criteria for a Skilled Worker Visa or a Health and Care Worker Visa.

NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Department Contact

Janet Alexander, ITM, [e-mail] Tel: [phone]

or

James Merriman, District Manager Inverness, [e-mail]

Job reference: 233072

Closing date: Midnight Wednesday 3rd December 2025

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.