Waiter

Minor International; ad-Dachiliyya; On-site; OMR 2,500 - 10,000; Full time

Job summary

A leading hospitality company in Oman is seeking individuals to join their team. You will work closely with colleagues to ensure excellent service and uphold hotel standards. Candidates should possess strong communication skills and a service-oriented mindset. Join a vibrant environment that values integrity and guest satisfaction.

Qualifications

• Good personality with excellent communication skills.
• Good command of spoken and written English.

Responsibilities

• Work as a team with colleagues to ensure timely service.
• Adhere to hotel policies and procedures for guest service.
• Maintain station and develop knowledge of menus.

Skills

Excellent communication

Strong service-minded orientation

Job description

Company Description

At Anantara we always behave in the following way…

• We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues.
• We use our initiative and always find the best way to solve a problem for a guest or a colleague.
• We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions.
• We always think of new ways to surprise and delight our guests.
• We treat guests and colleagues with dignity and respect. Everyone is important.
• We hold ourselves to the highest standards of honesty and integrity.
• We are proud to represent our hotel and our country to guests from all over the world.

Job Description

• To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
• Check out with your Supervisor before leaving your station or the floor for any reason.
• To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area.
• Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
• Maintain your station in accordance with standards at all times.
• Develop a complete knowledge of menus.
• Learn and correctly use the Point of Sale equipment and follow procedures.
• To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
• Check corridors for trays when returning from taking orders (Room Service).
• Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, etc.

Qualifications

• Good personality with excellent communication and strong service-minded
• Good command in spoken and written English