Supervisor - Fraud Analyst

Bank Nizwa; Muscat; On-site; OMR 10,000 - 15,000; Full time

Job summary

A leading financial institution in Oman seeks a Fraud Prevention Specialist to monitor and prevent fraud incidents across banking channels. The role requires analytical skills, experience in fraud detection, and the ability to work with various stakeholders. Candidates should hold a Bachelor's degree in finance or similar and have at least 3 years of experience in a fraud detection role. Knowledge of fraud prevention tools is essential. This position involves working closely with customers to educate them on security and manage investigations.

Qualifications

• Minimum 3 years in fraud prevention and detection role.
• Experience with fraud prevention and detection tools.

Responsibilities

• Monitor system generated alerts to safeguard interests.
• Detect unusual transactions and confirm genuineness.
• Conduct transaction analysis and prepare investigation reports.
• Assist in filing STR, SAR with authorities.
• Support development and testing of fraud scenarios.
• Maintain comprehensive fraud trackers.

Skills

Analytical & Investigation skills

Interpersonal skills

knowledge in MS. Excel

knowledge in MS. Word

knowledge in MS. Outlook

Excellent communication skills (English)

Excellent communication skills (Arabic)

Fraud prevention & detection tools

Good knowledge in card scheme & prevention tools

Education

Bachelor's degree in Finance, Business, Accounting

Certificate in Financial Crimes / Banking Fraud

Job description

Vacancy Description

Job Purpose

To monitor, prevent, detect, and in internal and external fraud incidents across all banking channels and to take corrective action.

Job involves analyzing real-time and post transaction data to identify fraud patterns across cards, bank accounts, digital channels, coordinating with stakeholders to mitigate fraud risk and regulatory reporting.

Responsibilities

• Monitor system generated alerts, take preventive measures to safeguard customers’ and bank’s interest
• Detect unusual transactions and events, confirm genuineness with customers and take appropriate action
• Conduct detailed transaction analysis and prepare investigation reports
• Assist in filing reports, STR, SAR with CBO, ROP, Card schemes and senior management
• Support developing and testing of fraud scenarios and conduct UAT
• Review and closure of incidents with a logical conclusion
• Maintain comprehensive fraud trackers
• Work closely with stakeholders to initiate recovery on losses identified or reported to the bank
• Handle transaction verification requests received from peer banks and respond on a timely manner
• Assist customers with dispute process and educate them on how to safeguard their sensitive banking credentials
• Monitor suspicious merchant activities and investigate
• Handle card schemes alert on potential data leakage, BIN attacks
• Handle ROP, CBO, FIU and peer banks’ queries related to fraud
• Assist the Manager in investigations
• Ability to operate in shifts and holidays

Education Level

• Essential: Bachelor's degree in Finance, Business, Accounting or a similar one
• Preferred: Certificate in Financial Crimes / Banking Fraud

Professional Qualification (Preferred)

• Certified Fraud Examiner (CFE)
• Certified Anti Money laundering Specialist

Work Experience

• Minimum 3 years in fraud prevention and detection role

Knowledge & Skills

• Analytical & Investigation skills
• Interpersonal skills
• knowledge in MS. Excel, Word, and Outlook
• Excellent communication skills both Oral and written in English and Arabic
• Fraud prevention & detection tools
• Good knowledge in card scheme & prevention tools